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Robert Sutton
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Robert Sutton is a Professor of Management Science and Engineering at Stanford. He studies innovation, the links between knowledge and organizational action, and most recently, workplace assholes. He works with organizations and managers of all kinds, from People magazine, to Procter & Gamble, to National Football League executives. He has published over 150 articles, in places ranging from peer-reviewed journals, to the Harvard Business Review, to Esquire magazine. His books include Weird Ideas That Work: 11 ½ Practices for Promoting, Managing, and Sustaining Innovation, The Knowing-Doing Gap: How Smart Firms Turn Knowledge into Action (with Jeffrey Pfeffer), and Hard Facts, Dangerous Half-Truths, and Total Nonsense: Profiting from Evidence-Based Management (also with Jeffrey Pfeffer). His new book is the national bestseller The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t. He is a Fellow at IDEO and a member of the Institute for the Future’s board of directors. And especially dear to his heart is the Hasso Plattner Institute of Design, which everyone calls “the Stanford d.school.” Sutton is a co-founder of this multi-disciplinary program, where they teach, practice, and spread “design thinking.” His personal blog is Work Matters.

Blog Entries by Robert Sutton

Bad Boss: 14 Horror Stories About The World's Worst Bosses From The Author Of 'Good Boss, Bad Boss' (PHOTOS)

Posted October 22, 2010 | 08:00:33 (EST)

The best bosses are competent at the work they oversee and are in tune with what it feels like to work for them -- that's a central theme in my new book, "Good Boss, Bad Boss." I show how the best bosses know when to push their people to work...

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Is Your Client a Certified Asshole? Take the ACHE to Find Out

Posted February 15, 2008 | 16:37:00 (EST)

I was recently reminded about the damage that nasty clients can do by a distraught manager at a professional services firm. He wrote: "These jerky people (whom I encounter ad nauseam at the highest levels in all Fortune 50 companies) sap the life out of our employees and make creating...

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Title Tales: Weird Censorship and The No Asshole Rule (Part 2)

Posted February 7, 2008 | 15:41:50 (EST)

Read Part 1 here

In my last post, I talked about seven different kinds of reactions that I've had from the media and elsewhere to the obscenity (at least in the minds of some people) in my book title The No Asshole Rule. This post presents another six of...

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Title Tales: Weird Censorship and The No Asshole Rule (Part 1)

Posted February 6, 2008 | 16:41:48 (EST)

When I published The No Asshole Rule, I expected strong reactions to the dirty title. But I didn't expect them to be so time-consuming and baffling. I've had at least 200 conversations in the past year with (often nervous) journalists, booksellers, and hosts at speeches about "what to call your...

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Are You a Flying ARSE?

Posted July 3, 2007 | 17:18:00 (EST)

A few weeks back, I described the ARSE Test here, a 24-item "self-rating" survey taken from The No Asshole Rule . The ARSE has been completed by more than 100,000 people since we launched it on Guy Kawasaki's blog in February. There...

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Places That Don't Tolerate Assholes: Gold's Gym, Churches, Bars, Washington Mutual, a Wine Buyer, and Elsewhere

Posted June 26, 2007 | 23:04:47 (EST)

A reporter asked me last week: "The No Asshole Rule is fun to talk about, but does anyone ever actually use it?" I thought it was a great question. It inspired me to do a round-up of places where the rule has been applied. After all, it is too...

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The Virtues of Emotional Detachment

Posted June 20, 2007 | 14:12:00 (EST)

I have argued for years that learning when not to care, what not to care about, and how to not care is just as important to career success and personal well-being as being passionate. I especially think that it is an essential skill for people who are trapped in...

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The Damage Done: A Police Officer's Sad Story

Posted June 18, 2007 | 17:01:00 (EST)

The No Asshole Rule reviews research on bullying and psychological abuse in the workplace and how it damages both people and organizational effectiveness. I show how the damage ranges from physical and psychological harm, to reduced commitment and effort, to less effort and productivity -- and how asshole poisoning...

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Send an ArseMail: Another Asshole Management Tool

Posted June 14, 2007 | 13:35:00 (EST)

I recently wrote a post here that asked, "Are You a Certified Asshole?" I explained that we had posted the Asshole Rating Self Exam, or ARSE Test on Guy Kawasaki's blog a few months back. This is a 24-item self-test to help determine if you are a certified...

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A Parody of Life in the Stanford MBA Classroom

Posted June 12, 2007 | 11:41:00 (EST)

My primary faculty appointment at Stanford University is in the Engineering School, in the Department of Management Science and Engineering. I teach management classes, but the required classes that I teach are to engineers, not MBAs. I do teach some classes that have Stanford MBAs in them, especially in the...

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Are You a Certified Asshole?

Posted June 8, 2007 | 14:45:00 (EST)

The No Asshole Rule defines certified assholes as people who leave a trail of demeaned and de-energized victims in their wake. I also talk about temporary assholes, arguing that under the wrong conditions just about anyone can turn nasty for a time. But if you are worried that you...

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The No Asshole Rule: Part 2

Posted May 31, 2007 | 17:32:00 (EST)

As I wrote in my last post, I have written other management books, but nothing quite prepared me to the range of reaction to my new book, The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't. My personal blog www.bobsutton.net contains many of the...

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The No Asshole Rule: Part 1

Posted May 28, 2007 | 15:48:42 (EST)

I have written other management books, but nothing quite prepared me to the range of reaction to my new book, The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't. This New York Times and BusinessWeek bestseller describes the damage done by demeaning bosses and co-workers...

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