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Robert Sutton
Robert I. Sutton is the author of Good Boss, Bad Boss: How to Be the Best … and Learn from the Worst (Business Plus, 2010). He is a Stanford Professor and LinkedIn Influencer. His latest book (with Huggy Rao) is Scaling Up Excellence: Getting to More Without Settling for Less (Crown 2014).

Entries by Robert Sutton

Performance and Humanity: The Good Boss's Balancing Act

(0) Comments | Posted March 27, 2014 | 10:26 AM

Arianna Huffington's new book Thrive expands our definition of success. The virtues of Huffington's approach are seen in research and cases on leadership, which demonstrate that bosses who take broader view of success can build teams that are more humane, more fun to work in, and perform better on conventional...

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Bad Boss: 14 Horror Stories About The World's Worst Bosses From The Author Of 'Good Boss, Bad Boss' (PHOTOS)

(89) Comments | Posted October 22, 2010 | 7:00 AM

The best bosses are competent at the work they oversee and are in tune with what it feels like to work for them -- that's a central theme in my new book, "Good Boss, Bad Boss." I show how the best bosses know when to push their people to work...

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Is Your Client a Certified Asshole? Take the ACHE to Find Out

(6) Comments | Posted February 15, 2008 | 3:37 PM

I was recently reminded about the damage that nasty clients can do by a distraught manager at a professional services firm. He wrote: "These jerky people (whom I encounter ad nauseam at the highest levels in all Fortune 50 companies) sap the life out of our employees and make creating...

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Title Tales: Weird Censorship and The No Asshole Rule (Part 2)

(6) Comments | Posted February 7, 2008 | 2:41 PM

Read Part 1 here

In my last post, I talked about seven different kinds of reactions that I've had from the media and elsewhere to the obscenity (at least in the minds of some people) in my book title The No Asshole Rule. This post presents another six of...

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Title Tales: Weird Censorship and The No Asshole Rule (Part 1)

(2) Comments | Posted February 6, 2008 | 3:41 PM

When I published The No Asshole Rule, I expected strong reactions to the dirty title. But I didn't expect them to be so time-consuming and baffling. I've had at least 200 conversations in the past year with (often nervous) journalists, booksellers, and hosts at speeches about "what to call your...

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Are You a Flying ARSE?

(0) Comments | Posted July 3, 2007 | 4:18 PM

A few weeks back, I described the ARSE Test here, a 24-item "self-rating" survey taken from The No Asshole Rule . The ARSE has been completed by more than 100,000 people since we launched it on Guy Kawasaki's blog in February. There...

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Places That Don't Tolerate Assholes: Gold's Gym, Churches, Bars, Washington Mutual, a Wine Buyer, and Elsewhere

(6) Comments | Posted June 26, 2007 | 10:04 PM

A reporter asked me last week: "The No Asshole Rule is fun to talk about, but does anyone ever actually use it?" I thought it was a great question. It inspired me to do a round-up of places where the rule has been applied. After all, it is too...

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The Virtues of Emotional Detachment

(7) Comments | Posted June 20, 2007 | 1:12 PM

I have argued for years that learning when not to care, what not to care about, and how to not care is just as important to career success and personal well-being as being passionate. I especially think that it is an essential skill for people who are trapped in...

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The Damage Done: A Police Officer's Sad Story

(4) Comments | Posted June 18, 2007 | 4:01 PM

The No Asshole Rule reviews research on bullying and psychological abuse in the workplace and how it damages both people and organizational effectiveness. I show how the damage ranges from physical and psychological harm, to reduced commitment and effort, to less effort and productivity -- and how asshole poisoning...

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Send an ArseMail: Another Asshole Management Tool

(0) Comments | Posted June 14, 2007 | 12:35 PM

I recently wrote a post here that asked, "Are You a Certified Asshole?" I explained that we had posted the Asshole Rating Self Exam, or ARSE Test on Guy Kawasaki's blog a few months back. This is a 24-item self-test to help determine if you are a certified...

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A Parody of Life in the Stanford MBA Classroom

(3) Comments | Posted June 12, 2007 | 10:41 AM

My primary faculty appointment at Stanford University is in the Engineering School, in the Department of Management Science and Engineering. I teach management classes, but the required classes that I teach are to engineers, not MBAs. I do teach some classes that have Stanford MBAs in them, especially in the...

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Are You a Certified Asshole?

(8) Comments | Posted June 8, 2007 | 1:45 PM

The No Asshole Rule defines certified assholes as people who leave a trail of demeaned and de-energized victims in their wake. I also talk about temporary assholes, arguing that under the wrong conditions just about anyone can turn nasty for a time. But if you are worried that you...

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The No Asshole Rule: Part 2

(7) Comments | Posted May 31, 2007 | 4:32 PM

As I wrote in my last post, I have written other management books, but nothing quite prepared me to the range of reaction to my new book, The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't. My personal blog contains many of the...

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The No Asshole Rule: Part 1

(5) Comments | Posted May 28, 2007 | 2:48 PM

I have written other management books, but nothing quite prepared me to the range of reaction to my new book, The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't. This New York Times and BusinessWeek bestseller describes the damage done by demeaning bosses and co-workers...

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