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Fixing the Game: The Problem with Expectations

Posted: 05/ 4/11 11:24 AM ET

Modern capitalism dictates that the job of executive leadership is to maximize shareholder value, as measured by the market value of the company's stock. To that end, the CEO should always be working to increase the stock price, to raise expectations about the company's prospects ad infinitum. And just how does that play out?

To see, let's look at how expectations play out in professional football. In 2007, the New England Patriots had a remarkable year; the team went unbeaten in the regular season, racking up a stellar 16-0 record. Eight of its starters went to the Pro Bowl. Quarterback Tom Brady was named the league's most valuable player, and head coach Bill Belichick earned coach of the year honors. The team scored more points that season than any team in history. It was, in short, a superlative performance. In terms of the real market, the Patriots were perfect.

But the Patriots' performance in the expectations game was mediocre in comparison. In betting vernacular, a favored team covers the spread when it wins the game by more than the point spread. In their sixteen-win regular season, the Patriots covered the point spread only ten times. Why? Because expectations ran away to unattainable levels. The Patriots had started the season with sensible expectations and played, admittedly, exceptionally well. The average point spread for the first eight weeks was 10.5, and the Patriots were able to cover the spread in every game, winning by an average of 20.5 points. But as they continued to perform very well, expectations rose; bettors expected the Patriots to continue to be more and more exceptional each week. The point spreads widened, and soon the Patriots were facing the largest spreads in the history of the NFL.

They played very well in the second half of the season, though less exceptionally than in the first half of the season. They still won each game, but in the final eight weeks, the Patriots beat opponents by a comfortable but somewhat lower 12.5 points on average, while point spreads had risen to an average of 16.5. Against these heightened expectations, the Patriots covered the point spread in only two of their games in the second half of the season. Brady's Patriots thrashed the Dolphins 28-7 in the second-to-last game of the season, but still couldn't meet bettors' expectations for a win by 22 points or more.

The lesson is that no matter how good you are, you cannot beat expectations forever. Expectations will get ahead of you. Patriots quarterback Tom Brady had perhaps the finest season of any quarterback in NFL history, but he couldn't beat expectations more than ten of sixteen times. And that is why quarterbacks aren't compensated on the basis of how they perform against the point spread. While Tom Brady was leading his team to a perfect record but only beating expectations ten times out of sixteen, his young counterpart on the Cleveland Browns, Derek Anderson, was leading his team to a decent but unspectacular 10-6 record on the field, but a superb 12-4 record against the spread. If the point spread mattered more than the real game, Anderson, whose team missed the playoffs, would have out-earned Brady, who took his team to the Super Bowl championship game and set records doing so.

The problem is, in American capitalism, CEOs are compensated directly and explicitly on how they perform against the point spread; that is, against expectations. Imagine the following scenario: a company decides to pay its CEO $10 million in total compensation for the year. It could pay that CEO $10 million in salary or, alternatively, it could pay him $2 million in salary and $8 million worth of phantom stock units (say 100,000 units with the stock at $80 per share). The simple $10 million salary embodies no incentive to increase shareholder value, while the $2 million salary plus stock embodies a large incentive to do so. If the CEO can double the price of the stock by the time he retires, he will have earned $18 million in that year rather than $10 million.

The company's stock price is $80 per share today because expectations of the company's future performance have coalesced there. Any existing shareholder who had a more doubtful view of future expectations would sell the stock, cease to be a shareholder, and in the process drive the stock price lower. If anyone had a more optimistic view of future expectations, that person would offer to buy the stock at more than $80 per share and drive the price up. The CEO's phantom stock units are valued at $80 per share because, in aggregate, current expectations suggest that is exactly what the stock is worth.

The CEO now has a clear and simple incentive: to raise expectations of future performance from the current level. There is no other way to increase the value of his incentive compensation. One might imagine that improving performance in the real market would increase the stock price, but this just isn't the case. The dot-com bubble taught us that stock price and real market performance are not as closely linked as we would like to believe. Even setting that fact aside, consider that investors already tend to believe that a company will improve its performance in the real market over time and therefore build that belief into the stock price. And if investors already believe that real performance will improve over time, actually improving real performance doesn't exceed their expectations, it merely meets them. Sadly, improving real performance doesn't help much in creating shareholder value.

Microsoft provides a good illustration of this conundrum. Over the past decade, Microsoft has performed quite spectacularly in the real market. It has nearly tripled its revenue and profit. However, with a few brief exceptions, Microsoft stock (adjusted properly for splits) has traded in a narrow range between $20 and $30 a share for the entire decade of spectacular real-market performance. The market expects Microsoft to perform pretty much spectacularly in the real market, and so doesn't reward it in the stock price for doing so.

Next, we'll explore the implications of this dynamic for our economy.

This post is excerpted from Fixing the Game: Bubbles, Crashes, and What Capitalism Can Learn from the NFL, which was published on May 3 by the Harvard Business Press. Read more from Fixing the Game here.

 
 
 
 
 
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HUFFPOST SUPER USER
TRex86
Enjoying life in West Ohio
01:22 PM on 05/05/2011
Real shareholder value is a cash dividend. Over the entire 20th century half of the total return on stocks was their dividend stream. Focusing on boosting share prices makes the markets a casino, excessive trading which only puts money in the pockets of the intermediaries. Bonuses based on stock options reward creative accounting quarter to quarter over real growth. In addition, stock prices are a reflection of external forces, interest rates and boom-bust cycles of investor enthusiasm. P/E ratios vary with interest rates, in particular.

It has been a disaster to reward CEO's for raising share prices. As a shareholder in 20 public companies my message to the CEO is simple: if we're so profitable that we have money left over send me a check. It's my money. And BTW, don't spend a penny of my money on political campaigns.
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Cameron Hoppe
Where's your evidence?
10:52 PM on 05/04/2011
"The dot-com bubble taught us that stock price and real market performance are not as closely linked as we would like to believe."

And the much more recent Real Estate/Finance bubble taught us that reported earnings and actual earnings are not as closely linked as we would like to believe. The CEO's job is to act as frontman for massive marketing machines whose main purpose is to dupe self-styled "investors" into believing the supply of greater fools is inexhaustable.

One of the greatest failures of American capitalism is that so many people are dumb enough to put their retirement savings within reach of Wall Street's fool-fleecing machines.
07:02 PM on 05/04/2011
The primary goal of CEO’s SHOULD NOT BE to increase the company’s stock price. They should be working to increase the income of the stockholders by increasing dividends to the stockholders. While stock prices can be manipulated, and paper profits can be managed, dividends are real income to the owners of the company.

High stock prices only reward ex-stockholders. In order to benefit you must sell your stock. In the long run, which is better, earning a 45% one time profit on the sale of an investment or earning 15% a year for 30 years? Modern capitalism as controlled by Wall Street opts for one time gains, leading to a transaction based less productive economy.

The economic benefits of dividends include higher personal income leading to more discretionary funds for investing or spending. Investment and spending lead to economic growth, which leads to higher income tax collection with or without rate changes.
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Caledoniaz
An evident lack of broughtupness
09:55 PM on 05/04/2011
Unfortunately, so many are blindly invested in 401Ks that they have no idea what the individual stocks are, never mind how they perform or how the company's CEO is compensated.
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DiogenesOfAlaska
Mitt Romney for president - of the Cayman islands!
04:17 PM on 05/04/2011
It's called a ratchet. It's the part of rocket science that should be on the curricula of management education.

No. More than that. Every CEO and board member should take an exam every year in which he needs to explain what a ratchet is. And if he can't convince Joe the Plumber that he knows what he is talking about then he (the CEO that is) shall be fired.

And take the job of Joe the Plumber. Or maybe not. Because he might not be able to perform well at that job unless he knows what a ratchet is. With the obvious outcomes.
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HUFFPOST SUPER USER
notdarkyet
End the Drug War.
12:21 PM on 05/04/2011
The only way that expectations have been met the last few years have been for the larger sharks to gobble up the smaller fish--consolidations, mergers, thereby incorporating the profits into theirs. But also stifling competition and eliminating choice. This will continue. Orwell describes how the public soon has only two choices of what to buy. This is what is happening. Elimination of labor, competition and choice are the backs on which profits rise. Which means that more people must do without and live in poverty for corps to turn greater profits. Profits are made at the expense of people. Now they want your safety nets. They are counting on them. They own our government and they will get what they want.
02:59 PM on 05/04/2011
Appears you've never taken an economics or history class in school. Capitalism has good qualities and bad qualities as with any form of government. Long ago America decided to follow the capitalism path and we are so much better for it. In contrast over the same time period look at socialism countries, they haven't progressed nearly as well as America.

I consider myself an independent, but any educated person can see how the liberal media plays to the uneducated part of our countries population.
03:51 PM on 05/04/2011
Apparently, economics class didn't make the distinction between government and economy. Capitalism is not a form of government, and the US never "officially" adopted capitalism as an economic arrangement. Nor, if I remember my econ 101 class, is what we practice today the capitalism of the mid-19th century. No one then believed that an entire economy could be dominated by just five banks, and a dozen or so other behemoth corporations, nor that an entire economy could be sustained on just financial transactions. Capitalism requires investment in physical assets, actual manufacturing of good, services that actually add value, and a truly open market that anyone can enter without paying millions to a whole suite of lawyers. Yet, that is what we say is capitalism today. It's not even close.
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04:03 PM on 05/04/2011
Western European socialism runs rings around the US.

Germany, for example, has:

Better health care system
Better schools
Better transportation system
Better environment
No trade imbalance
Strong unions
38 hour work week and 6 weeks vacation.

In short - a better quality of life.