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Russell Bishop

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Why To Do Lists Don't Work

Posted: 06/16/09 10:00 AM ET

Last week, we looked at Stress Free Ways To Get More Done. Evidently, that idea resonated with quite a few people. Part of the problem has to do with having multiple, competing priorities that all seem to be screaming at you for attention.

In February, I offered a few thoughts about how to keep track of all those incomplete items that take up at least some of your attention. That would seem to lead us toward using to do lists to keep track of what has your attention.

In a way, that is what I'm suggesting. However:

To Do Lists Don't Work - Unless, of Course, They Do!

Many of us have tried "to do" lists and, to be honest, a "to do" list works better than not having one at all. Or at least they kind of work. Sometimes.

If you have a "to do" list, where do you put it? Do you write out a "Things to do list for today" on a piece of paper? Perhaps you even have a pad pre-labeled "Things To Do Today." If so, what do you do with your to do list when you get to the end of the day?

If you're like most people, you probably wind up with several items that you didn't get done. Do you then create a brand new list the next day, copying over those items that you didn't get done the day before?

Sound familiar? If so, you may find that some of the same items keep getting transferred from one list to the next, over and over again. If you do that long enough, you may stop transferring those items, or, worse yet, you may abandon your "to do" list altogether. After all, who needs a list reminding them of all the things they keep putting off? Enough of the guilt thing already!

If you are more sophisticated, you might put your "to do" list directly on your calendar. Perhaps you even assign a time to each item. And then what happens? End of the day rolls around and somewhere between a handful and a bunch of items still aren't done. Now what?

Thank goodness for computers - all we have to do is select the item and assign it a new date and time. Again, and again, and again. And, after a while, it no longer gets transferred.

"To do" Lists Are the Buggy Whip of Productivity

It doesn't matter whether you use paper and pencil, a Word document, Outlook, or some fancy "to do" list manager - they all suffer from the same problem. The notion of "to do" list manager was dead way before we hit the 21st century. In fact, it was dead by the time we hit the '70's.

Back in the 1920's, Charles Schwab, the first president of US Steel and later founder of Bethlehem steel, found that he needed a way to get more done in the day. Legend has it that he issued a challenge offering to pay any amount within reason for ideas that would significantly improve his ability to get things done.

Ivy Lee, often cited as the creator of modern public relations, apparently got wind of the challenge and offered Mr. Schwab what was then an innovative idea. His suggestion was that Mr. Schwab and his executives begin each day by taking out a sheet of paper and writing down the ten most important tasks in front of them for that day. They were to then number them in terms of priority, and begin working on "job one." When, finished, they could move to #2 an so on until the list was done. Once the top ten were out of the way, they were free to do anything else.

Apparently, Mr. Schwab and his executives tried the idea for a month and received such incredible value from it in terms of accelerating their ability to be productive, that Mr. Schwab cut a check to Mr. Lee for a substantial amount of money. I have heard versions of the story ranging from a low of $10,000 to as much as $25-35,000. Even $10K is a significant amount of money, especially back then!

The "to do" list was a great idea for 1920-something. Back then, you could actually get 10 things done in a day without being interrupted all day long. Telephones were high tech and in low supply; email, texting, and cell phones hadn't been imagined.

In today's world, no sooner do you get started on something than the phone rings, the boss wants you, the customer has a problem, or any of a dozen different unplanned interruptions take place.

If you're trying to work the 1920's concept of a to do list executed in priority order, about the only way you can make that happen is by disappearing and unplugging from all things electronic.

The real world, however, requires a different work model.

Our next step is to get a real world list of all the things that have your attention, and get them into some kind of reliable system that will enable you to keep track of all your projects, goals, commitments, to do's, and next actions. (Cautionary note: if you haven't already compiled your "Incompletion Trigger List" then I strongly suggest you do so.)

Notice that I didn't say the system will help you get them all done - just keep track of them. Getting things done comes later. The first you need to do is get everything out of hiding and into a form where you can organize it and develop a system that will work for you.

In many respects, your list of incomplete items will become a 'to do' list that makes sense - you now have all the things you think you need to do in one place. From there, all you have to do is keep track of the list, check off the things you get done, add new ones, and keep the ball rolling.

However, that process can be a bit dulling and can lead to "why bother" thinking as the list never seems to end.

Next up, we need a 21st century way of managing all those "to do's."

Stay tuned!

You can find out more about Russell Bishop at http://www.lessonsinthekeyoflife.com. Contact Russell at: russell@lessonsinthekeyoflife.com

The author of Lessons in the Key of Life, Russell is an Educational Psychologist, professional life coach and management consultant, based in Santa Barbara California.


 
 
 

Follow Russell Bishop on Twitter: www.twitter.com/Russell_Bishop

Last week, we looked at Stress Free Ways To Get More Done. Evidently, that idea resonated with quite a few people. Part of the problem has to do with having multiple, competing priorities that all s...
Last week, we looked at Stress Free Ways To Get More Done. Evidently, that idea resonated with quite a few people. Part of the problem has to do with having multiple, competing priorities that all s...
 
 
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05:26 AM on 06/25/2009
For implementing GTD you can use this web-based application:

http://www.Gtdagenda.com

You can use it to manage your goals, projects and tasks, set next actions and contexts, use checklists, schedules and a calendar.
A mobile version is available too.
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HUFFPOST BLOGGER
Lisa Earle McLeod
Influence Expert, Leadership Speaker, Author
10:46 PM on 06/19/2009
What???

Here I've been making these damn lists (and losing them) for year, and NOW you tell me they don't work?

Where were you when I was trying one calendar system after another, and covering my screen in Post its?

Now I find out I was wasting my time all along.

Drat.
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HUFFPOST SUPER USER
JohnSawyer
arglebargy
08:58 AM on 06/19/2009
I've been a user of to-do lists for many years--on Post-It notes, computer files, calendar apps, etc. I've had all the problems with them that Russell describes in his article.

Some of the main things I learned that help me get things done, are simple but effective:

• Don't waste time doing things you don't need to do, shouldn't do, etc. You'll often find that you suddenly have time to do far more things that are more valuable.
• Change direction the moment you realize that what you're doing, needs to wait, or doesn't need to be done at all, in favor of doing something else with more pressing priority.
• Don't let the TV or radio babble endlessly in the background--at least mute them during ads.
• Keep late-night work sessions to a bare minimum, if at all, so you can have the energy to do things during the day.
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ShakeYourComplacency
Commonsense Progressive
06:47 AM on 06/19/2009
Everything you said is happening to me! help!!!!

I have a to do list, and as you said, I keep transferring them to the next day, and I'm overwhelmed with stuff I can never get done, and it's discouraging to look at the list. At the same time, due to the constant interruptions, new emergency projects, meetings at the drop of a hat, and problems, there will be managers or customers opening a pandoras box by mentioning some item that never got done, and is sitting in my to do list from a month ago, and in one of the many bins or folders on my desk. Folder after folder, bin after bin, list after list. Things fall through the cracks.

So maybe like you said, getting things out of hiding is the first step, so you can see it all, and put it in some kind of system.

I need help big time with this.

BTW one of the key problems you mentioned was competing priorities. So when you have management that can't prioritize, and assign jobs and projects at will....you have no choice but to work a little bit on every one, which of course results in nothing getting done in a timely fashion.
11:56 AM on 06/19/2009
The problem is we don't act on To-Do lists, we act on our goals. To-Do Lists are just the actions we must take to achieve our goals.

So the question isn't what's on your To-Do List, it's what are your goals and what goals are your To-Do actions trying to help you achieve.

The mistake is that we think we have full control of our actions - consciously. But we don't. Every second, our conscious mind is being bombarded by our subconscious mind. And those are driven by deep seeded unconscious goals (not conscious goals). And most of your unconscious goals are focused on "maintaining the status quo".

If you want to change your behavior, you have to consciously face the goals you are working towards, not the ones you "think" you are working towards. You have to begin your day, not just with your to-do list, but also your actual long term goals which are driving your actions.

Check out my blog on the difference between Goals and To-Do Lists:

http://bizsuxs.blogspot.com/2009/06/your-list-of-goals-is-not-to-do-list.html
10:57 PM on 06/18/2009
I can never remember where I put my to-do list even though I made the list so I could remember what I needed to do.... da^^n
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BannedInBoston
Everyone is entitled to my opinion.
09:54 PM on 06/18/2009
I make "task lists" but I don't try to schedule or prioritize them per se. Instead, I divide them into categories such such as: "deadlined chores" (paying bills being a prime example); "ought to do when I get a chance", and "like to do when I get a chance." This way, at least, the tasks are categorized according to my attitude towards them, which is a significant factor in whether or not (or how soon) they get done.
07:27 PM on 06/18/2009
Cultured Code's Things app (for Mac and iPhone only you foolish Windoze mortals, jk) has revolutionized my productivity and ability to keep up with an insanely busy schedule and competing priorities. It has everything you need in a To Do list, including the ability to synch between multiple computers and between iPhone and these computers (as well as synching with your iCal).

If you're on a Mac it's a must-have tool.

If you're not on a Mac, save time and money and get one. ;)
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BannedInBoston
Everyone is entitled to my opinion.
09:55 PM on 06/18/2009
1) Absolutely NOTHING is a "must have".

2) Whew, that's one less thing to do!
07:25 PM on 06/18/2009
Myex-husband used to post to do notes on the insides of the kitchen cabinets--rarely would anything get crossed off, and when they turned really yellow and brittle I would dispose of them....interesting,eh???? Good heavens ,I must really be bored!
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sammyscout
Speak truth to [GOP] Ignorance
06:21 PM on 06/18/2009
lifehacker nails it best, thanks Gina
02:13 PM on 06/18/2009
Heres a hint for making to-do lists that work. Part of the problem is balancing ongoing tasks that will have be done again in a week or so on a list. Make a big to-do list and then separate them into two categories "one time only" and "ongoing". The "One time only" list might look like this - plan kids bday party; bake brownies for the class; paint garage; hire new office assistant; compile receipts for taxes; make dental appointments for everyone in family; change oil in cars, take dog to vet; The "ongoing" list looks like this - market, laundry, exercise, pay bills, review 401k and insurance; put photos in scrapbook, clean office desk, empty email box; clean kitchen, pick up dry cleaning ;vacuum living room; car wash; these are all things that are daily/weekly maintenance - they never really get "done".
Then make one list - putting the ongoing things on top of the list and drawing a line to separate that list from the one time only list. Then once a week, I get out my calendar and schedule time to get each "ongoing" thing done and then schedule the "one time only" list. I can easily see when I am overscheduled or overwhelmed and then can make changes to get it done. Its gratifying to see both lists, the one that tells me how much I do on a weekly basis and the one that I can check off when things are truly done.
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ShakeYourComplacency
Commonsense Progressive
06:57 AM on 06/19/2009
I have a document at work I keep on my desktop. The stuff I need to do on a daily basis I have separated at the top of the list, as "regular work" and put them in CAPs, and highlight in yellow. As I work them, I type comments next to the Capped titled, and if completed, un-highlight the item. Under that, there is "other work" which are projects and other things that come up not on a daily basis. In that section, there are some items I need to do faster, so I highlight part of it in purple. For example, if I draft a special letter or create a written departmental procedure, and make edits on various days, I'll highlight the last comment on that item (i.e. waiting for approval from fred). The next day I can look at it and see the purple items and follow up on them. Under that whole category is the "problem" list. Problems that come up that I'm resolving, and these are usually very specific with actual customer names or names of people in other depts which have requested things or made inquiries. I grey them out as they're completed.

This system has been working to a degree, but it's not enough. So I'm looking forward to the article to see what system can manage everything I have a lot better.
12:50 PM on 06/18/2009
Don't you love getting things done? Well, if you still feel like procrastinating.... http://www.youtube.com/watch?v=H_GnbY7nJl0
HUFFPOST SUPER USER
nikki12
09:47 AM on 06/18/2009
huh? I'm confused, and now I could have had 10 things done while I was reading this post.
06:40 AM on 06/18/2009
I thought of reading this post but it wasn't on my to do list.
03:06 AM on 06/18/2009
Perhaps 'To-Do' lists are not magical fix-its, one strategy fits all but they definitely work for me.
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OliverTwist
Contrarian advocate for truth and justice
05:29 PM on 06/17/2009
As soon as you accept incoming you begin work on somebody else's "to do" list.

It is not a bad idea to set aside time each day when all incoming goes to storage and you work on your own "to do" list.