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Saundra Schimmelpfennig

Saundra Schimmelpfennig

Posted: February 16, 2011 05:38 PM

Strangely enough, the one thing that most people know about giving to nonprofits is wrong. Most people believe that the percentage one nonprofit spends on administration costs is an indication of how effective they are.

Unfortunately, this percentage is often more a result of accounting practices than of the efficiency of the nonprofit. To understand how this works, take the recent controversy over the 100,000 misprinted shirts the NFL donated to World Vision.

In their press release, World Vision states that the 100,000 pieces of donated clothing are valued at $2,000,000. This means each item is worth approximately $20. I don't know how they determined this amount because the shirts are misprinted and contracts with the NFL prevent them from being sold in the U.S., but that's the number they agreed upon. Each shirt is considered a "program cost" when it's given to someone. The cost of getting that shirt to the person is considered an "administrative" cost.

So how much is the "administrative" cost? In World Vision's fundraising appeal they ask for donations to pay for the cost to ship clothes, shoes and medicine. They claim "your gift carries the impact of 11 times its face value." So they're estimating that the cost of shipping goods averages out to be a 1 to 11 ratio of transport (admin costs) to shirt (program costs).

Going with that average (and knowing that it would vary some depending on what's being shipped), the cost of shipping a shirt is $20/11 or $1.82 per shirt. Assuming these figures are correct, this is how you would determine the percent spent on administration. World Vision spends $1.82 (admin) to ship a $20 shirt (program). So total amount is $20 + $1.82 or $21.82. Next, to determine the percentage spent on administration, divide the admin cost by the total cost, so $1.82/$21.82 or just 8.3 percent. Using these numbers, the NFL shirt donation appears to be a very "cost efficient" program.

But this $20 is just an imaginary number because this is a shirt, not a $20 bill. The only monetary value it has is what someone is willing to pay for it. So what is the actual value of the shirts? It depends.

According to AERDO Interagency Gifts-In-Kind Standards, the company must be able to sell the goods independently for the same amount they're claiming if the goods were sold on the day of the donation.

"3.5 Fair Value: GIK donations are to be valued based upon "the price that would have been received to sell an asset or paid to transfer a liability in an orderly transaction between market participants" as of the date of the donation (FASB ASC 820-10-35-2). This is known as an entity's 'exit price.' This assumes the transaction would be an 'arms-length' transaction."

So can 100,000 shirts of the losing team be sold at $20 each after the Super Bowl, probably not. But even if it was possible to sell that many shirts for $20 each in the U.S., they're not allowed to. According to a 2007 New York Times article:

"The other set of championship gear -- the 288 T-shirts and caps made for the team that did not win -- will be hidden behind a locked door at Dolphin Stadium. By order of the National Football League, those items are never to appear on television or on eBay. They are never even to be seen on American soil."

So the fair market value, on the date of donation, in the U.S. could be thought of as essentially $0, unless the NFL is willing to change their contracts and licensing agreements.

The next question then is what is the value of the shirts in the countries where they will be distributed? Let's say the shirts could be sold on the local market for somewhere between $1 and $10.

If the fair market value of the shirts is $1, then the amount per shirt is $1 (program) + $1.82 (admin) = $2.82. The admin ratio would come out at $1.82/$2.82 or 64.5 percent. This exact same shirt distribution would now appear to be a horribly inefficient program. In fact, World Vision would pay $0.82 more per shirt ($82,000 total) to import the clothes than to purchase shirts in the local market place. It's actually not all that uncommon for organizations to pay more to import donated goods than it would have cost them to purchase the goods locally.

Now let's imagine that similar shirts sell in the market place for $10 instead. The amount per shirt would be $10 (program) + $1.82 (admin) = $11.82. The admin ratio would come out at $1.82/$11.82 or 15.4 percent. Now the shirt distribution appears to have an average cost efficiency.

So, depending solely upon the illusive "fair market value," the exact same program can appear to be very cost efficient (8.3 percent), horribly inefficient (64.5 percent), or about average (15.4 percent).

To show just how illusive "fair market value" can be, here's a section from World Vision's Chief Financial Officer's Financial Assessment of 2010:

"A change in valuation methodology for pharmaceutical products donated to World Vision lowered revenue for the year by about $140 million. This change reflects new accounting rules clarifying how to determine fair market value for donated goods, and applies to all U.S. organizations receiving gifts-in-kind. Certain donated pharmaceuticals, which World Vision had previously valued by reference to U.S. wholesale prices, are now being referenced to wholesale prices in countries representing principal markets for those products (which tend to be lower than U.S. prices)."

Simply by revaluing their donated medicine based on the local market rather than the U.S. market, World Vision lost an imaginary $140 million.

The administration ratio is a fairly meaningless number. Too often it is based on accounting practices rather than how efficient the nonprofit actually is.

 

Follow Saundra Schimmelpfennig on Twitter: www.twitter.com/Good_Intents

Strangely enough, the one thing that most people know about giving to nonprofits is wrong. Most people believe that the percentage one nonprofit spends on administration costs is an indication of how ...
Strangely enough, the one thing that most people know about giving to nonprofits is wrong. Most people believe that the percentage one nonprofit spends on administration costs is an indication of how ...
 
 
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f0rTyLeGz
Everything is falling.
04:05 AM on 02/20/2011
I have lost faith in all large charities. What turned me off was the way the wealthy and powerful in Haiti have controlled the charitable donations to the victims of the earthquake.

The second thing that turned me off from giving money are the disgusting ads on TV for Save the Children.
08:41 AM on 02/20/2011
Unfortunately, many organizations that know better still use what we call 'poverty porn' to attract donors. This is one of the criteria I have people look at in the Charity Rater.

Unfortunately, a blanket statement of all large charities are bad and all small charities are good is incorrect. There are issues with both sizes of organizations. With small ones the issue often is a lack of competency in the area where they are doing the work leading to some very questionable projects with potentially negative outcomes.

Just as you cannot judge a charity by the admin ratio, you also cannot judge a charity by its size. No one factor can determine the quality of the organization.
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f0rTyLeGz
Everything is falling.
02:02 PM on 02/20/2011
I make small donations on a regular basis to two animal shelters. One local, where I got my Border Collie five years ago, and also to a shelter in Jamaica, where I lived for many years, and I know the woman and her struggle to help the animals there.

But I remain cynical about giving to large funds and disaster relief appeals.
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medic628
03:20 PM on 02/19/2011
From experience it is the biggest ripoff running. There are many people running around dressed to the nine's in new an late model Range Rovers with their children in private schools, sucking money out of people pockets. The only people they are helping is themselves.
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f0rTyLeGz
Everything is falling.
03:55 AM on 02/20/2011
Hunh? What is the biggest ripoff running?
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03:39 PM on 02/18/2011
With a name like World Vision I’m already suspect.
01:51 AM on 02/18/2011
still does not explain the exstreme executive packages the management people recieve in these organizations. Calculate that for us and you would have an interesting read.
08:48 AM on 02/20/2011
That again is not determinant on nonprofit size. Some small nonprofits pay extremely high proportions of their income into executive salaries. Also if you have a hundred small nonprofits each paying out salaries for accountants, office managers, and directors, it can add up to more than a large NGO pays to do the same amount of work as all the small ones combined. There is some economy of scale.

With this pressure to have low overheads, many organizations are forced to hire inexperienced staff who do not have the competency to handle the scale of the operation. Slowing down work and creating its own form of waste if issues are not handled well and in a timely manner.
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WaterCharity
Non-profit with water projects worldwide.
12:41 PM on 02/20/2011
Our executives receive no compensation whatsoever. http://watercharity.org

After all, we ask others to donate... the least we can do is walk the walk ourselves.

As of this writing, we are still 100% volunteer.
12:42 PM on 02/20/2011
My point is that I am tired of seeing every year the money wasted and double taljk on the books of these multi=chatity organizations. They have become money making machines that do not much of anything in the real sense of the word with the money like they could be.
I do not give to these conglomorates etc. I only give locally and to state ones in my state that I know what they do and can see their opperation for my self. I recomend that to all.

People should never get involved in phone call donations they are very dangerous to give info. Ot the police and firedepartments whoes. Unions hire companies to do the collecting. I know because as a Union member we hire 4 over a period of 8 years and got nailed everysingle time because of the tactics used on the elderly who they specifily target.

The march of dimes is the worst offender to this day and we all remember the tens of millions paid out to upper mnanagent. They are not big business that pay for performance and profit gains I though. Ruins the word charity in my oppinion. I volenteer at different times for many things, free of charge for cleaning to, food service, computer advice and help of all kinds. I live fixed income but still give what I can in funding only locally. That is my way and I again recommend that to all. ;-}
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RichardWalden
President & CEO, Operation USA,a Los Angeles-based
08:23 PM on 02/17/2011
Saundra - thanks for the post. I feel somewhat culpable since I advocated in the early 1980s that the US foreign assistance program -- USAID -- allow NGOs to count product donation values towards their matching fund requirement for nonemergency projects. That set off a tidal wave of NGOs getting into the product donation field. The coming of the Chronicle of Philanthropy's largest nonprofit and largest corporate donor lists further escalated the hypervaluation of donated products. Business magazines like Forbes began doing administrative and fund raising overhead calculations as their sole criteria for rating charities. The charity rating sites--which use IRS I-990 data and their own formulas for "scoring" and ranking this data--further escalated the near vertical inflation of product values as the very core of many charities' claims to a "near-zero "overhead". The IRS itself was an early culprit as its "fair market value" definition was and is very squishy - allowing several NGOs to claim "billion dollar years".

It was Fidel Castro of all people who made a plaintive appeal to charities and friends of Cuba to stop over-valuing product donations. He said on Cuba's national TV (to paraphrase): "Last year, our friends abroad claim to have sent Cuba over $2 billion worth of humanitarian assistance. We have independently re-valued that aid at $14 million. Using the higher, unrealistic number harms us as our enemies [in Washington and Miami] will use this as an excuse to maintain the trade embargo on Cuba.
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Red45
We can turn the tide
08:17 PM on 02/17/2011
This is an interesting example of how complicated it can be for nonprofits to assess the value of in-kind donations for tax purposes.

I don't see anything about why we shouldn't assess a nonprofit's effectiveness or accounting practices based on its administrative expenses which was the author's original premise. What did I miss?
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RichardWalden
President & CEO, Operation USA,a Los Angeles-based
09:07 PM on 02/17/2011
Because the data in many charities' IRS I-990 form, upon which you'd calculate effectiveness or just assess its accounting practice is likely bogus...in fact, VERY likely bogus.
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somsoc
All humans are atheists at birth.
02:22 PM on 02/17/2011
Just another repackaging gimmick by big business and the NFL and WorldVisiontheft are both big business and anything but charitable.
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WaterCharity
Non-profit with water projects worldwide.
02:04 PM on 02/17/2011
From our inception as a non-profit until this very moment, Water Charity has put 100% of our donations into tangible, verifiable water and sanitation projects around the world. We are all-volunteer, and thus we have 0 admin costs. Zero. We all donate our time.

It is conceivable that at our current growth rate, we may one day have to abandon this perfect record and hire workers to help out. It is very hard to find talented and dedicated people who are willing (or even able) to work tooth and nail for free.

However, it is still possible for anyone interested in 100% efficiency with their money, to adopt a project from us. You can pick a project that appeals to you (based on the type of help, the location, or whathaveyou) and donate as much or as little as you care to... literally every penny you give will go to that specific project.

The only other charities we know of that even attempt to make a simmilar claim do so because certain key donators agree to put 100% of their donations towards administration and infrastructure. [This is not to belittle any of the other fine organizations out there.]

Check out our work at http://watercharity.org, and our appropriate projects initiative (immediate response, low cost projects) at http://appropriateprojects.com.

We actually, pre-fund every project that we do out of pocket. Then we recoup our expense after the fact from your donations.
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Red45
We can turn the tide
08:23 PM on 02/17/2011
You guys rock!
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RichardWalden
President & CEO, Operation USA,a Los Angeles-based
08:34 PM on 02/17/2011
Are you sure Water Charity "rocks"? Or, is it Charity Water? Both exist to do water projects. Figuring out which is which is important as you follow Saundra's guidance and look at some of the evaluation sites she suggests.
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RichardWalden
President & CEO, Operation USA,a Los Angeles-based
09:10 PM on 02/17/2011
"Then we recoup our expense after the fact from your donations" - your water charity quote not mine...Wyclef? Is that you? Did you move to Humboldt County? Cool stuff growing up there, Clef!
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WaterCharity
Non-profit with water projects worldwide.
12:37 PM on 02/20/2011
While Wyclef Jean is a philanthropist, and his music has been pretty good over the years, we have no affiliation with him as of yet.

[Wyclef, if you're listening, hit us up...]

Not sure what your issue is here, though, Rich.

We fund our projects out of pocket as soon as they are approved. We post the projects online, and then let people donate to specific projects that they like. Thus, we "recoup" the money we have already spent. It is not really very complicated. Nor does it require any of Humboldt's finest to imagine.

Most organizations spend more on their proposals than we do on actual completed projects. We're all about transparency. With other groups, it is not clear what your $20 bottle of water buys, exactly. We feel that tangible, immediate benefit to communities trumps photo-ops and full page ads in the NY Times.

That said, we believe that every charity in the water crisis "rocks." Whatever they do, however they spend the money they raise... at the very least, they are raising awareness on this most crucial of issues.

At a time when lack of clean drinking water is killing more people than all forms of violence combined... including war... there is no room for infighting or "oneupsmanship." We just want all 1 billion people who don't have clean water now, to have access. That's it.

We have a unique model. See for yourself. http://watercharity.org
12:57 PM on 02/17/2011
Pretty silly to base this perspective on one example. In general it is an excellent indicator of how much of ones donation actually go to doing the work of the charity, not the effectiveness of the charity.
01:29 PM on 02/17/2011
This isn't based on just one example. Here are just some of the professional articles on the topic.
"Stop Giving Donors What you Think They Want" - 2011 http://hmrl.es/f2Td8q
"The NonProfit Starvation Cycle" - 2009 http://www.ssireview.org/articles/entry/the_nonprofit_starvation_cycle/
"Nonprofit Overhead Cost Project" - 2004 http://nccsdataweb.urban.org/kbfiles/311/brief%203.pdf

And here is a joint statement from charity watchdogs on why it's a bad metric "The Worst (and Best) Way to Pick a Charity" - 2010 http://www.philanthropyaction.com/nc/the_worst_and_best_way_to_pick_a_charity_this_year/
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littlewitch
losing faith in humanity one vote at a time
12:31 PM on 02/17/2011
This was really helpful, thank you
12:28 PM on 02/17/2011
Great article. Administrative costs versus program costs is finally getting some attention.

There was a recent study (search for "Nonprofit Overhead Cost Project") where they have stated that organizations that spend little on Admin costs are actually less effective than those that do.

Nonprofit agencies end up spending all their money on their programs to get better listings on sites like Charity Navigator so they'll get more funding. But they don't have everything in place they need to do their jobs and so the money is practically wasted.

Try not to ask how much an organization spends on its programs but ask how effective their outcomes are with the programs they run.

http://vertexsystems.com/blog/2011/01/spending_on_nonprofit_overhead_needed/
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american-dolt
Divide and Conquer
11:54 AM on 02/17/2011
I use to donate to the Adoption Agency in which I was Adopted until I saw the amount the CEO was making, close to a Million dollars a year!

It turns my stomach to even type this.
10:15 AM on 02/17/2011
Nothing new here. If all of these ad agencies have money to advertise they are a corporation or an entity trying to make money.
Just like the big corporations few benefit even when they are working for them. So do people think they are really giving anything away for free.
It is really terrible that a lot of retail and food corporations have their employees begging for donations.
They do not even give them a commision for their efforts.
No more money for CEOs!
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dmsdzinr
Progression wit a twist of sarcasm.
08:57 AM on 02/17/2011
I used to live in Richmond, VA. I would always help the homeless with a few bucks, UNTIL,
#1 I found a beggar that would actually hit his head against a wall to bloody himself, then say he got mugged and needed money to leave town only to see him go into a convenient store and buy a bottle of liquor. #2 I once asked a beggar on the street who had a sign saying he would "Work For Food" if he would come to my place and rake leaves for dinner. His response was "Dude , I just want some cash" #3 Another beggar I told, "No money, but I will take you to get some food" He looked at me with disgust and said "I want money" People like this put you off to helping the homeless. Many are just scam artists.
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littlewitch
losing faith in humanity one vote at a time
12:28 PM on 02/17/2011
They still need the money
01:43 PM on 02/17/2011
They probably work harder than you do though...
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dmsdzinr
Progression wit a twist of sarcasm.
01:57 PM on 02/17/2011
So THIS is why your fan base is 3.
06:03 AM on 02/17/2011
If you truly want to see that your money is being used efficiently and has impact, you have to get personally involved. That is incredibly hard to do with a large non-profit and very easy to do with a small one. There are hundreds of small non-profits that not only need your donations but would love to have your help. Through getting personally involved you not only get the satisfaction that your money is being used to good effect, but also that your skills are as well.
01:32 PM on 02/17/2011
Unfortunately getting personally involved is no guarantee of effectiveness either. A great experience for a volunteer does not always equate to an effective program. Always keep your eyes wide open.
11:49 AM on 02/20/2011
I agree.