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Scott Bittle

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The Iceman Goeth: Politicians Ignore the Biggest Threat to American Jobs

Posted: 02/26/2012 9:04 pm

As the presidential candidates spout on about jobs and the economy, I sometimes wish I could put my late grandfather on the stage during the debates. Not just because he had a low tolerance for blather, although he did, and I think the politicians would find his comments, let's say, bracing. The real reason is that his experience has more relevance to the jobs debate than most of what the politicians are talking about.

My grandfather had a job that doesn't even exist anymore. In fact, most people may never have heard of it (except via Eugene O'Neill). He was an "iceman," delivering big blocks of ice to homes and businesses in the era before refrigeration. Back then, if you wanted to keep things cold, you kept your food in an insulated icebox (essentially a big cooler). Ice men like my grandfather were daily visitors, just like the milkman or the paper carrier.

Eventually technology came out with something better, but my grandfather knew that wasn't necessarily going to be better for him. As my father used to tell it, the family was once invited to dinner during the 1930s; a dinner that ended with ice cream out of a refrigerator. An electric refrigerator.

My grandfather didn't say anything, but there was no way in hell he was going to eat that demon dessert, no matter how hard my grandmother kicked him under the table. Finally, when the hostess' back was turned, she switched dishes, putting her empty one in front of grandfather and eating the second one herself.

That kind of defiance wasn't going to hold back the refrigerator, any more than John Henry could hold off the steam hammer. By the 1950s, 80 percent of American households had refrigerators, and my grandfather was out of the ice business and back to his farm.

My grandfather was an example of the "creative destruction" of jobs that economists (and lately presidential candidates) embrace. Technology both creates and destroys jobs, usually at the same time, and ideally because a superior product came along. Refrigerators were better than iceboxes. Eventually even my grandfather admitted it. If you look at the overall economy, the loss of ice routes was more than made up by new jobs making refrigerators.

The key word in creative destruction, however, is "creative." Now we're living in another time not unlike the 1930s, with a jobs crisis that's partly a massive failure of financial markets and partly a huge technological shift in the nature of work. There's no question the Great Recession slammed the global economy. But one reason why the jobs market has been so slow to recover is that technology is enabling us to do more work with fewer people -- or with people anywhere around the world.

Ah, but your grandfather was a blue-collar worker, you may say. Those kinds of jobs are begging to be automated. If he'd gone to college, that would have been a different story.

And that's very true: if my grandfather had gone to college he probably wouldn't have been an ice man, or a farmer. But an education isn't the guaranteed haven from technological change it used to be. The working assumption that most people have -- that technology favors the smart, the creative, and the well-educated -- may not hold up any more.

Figure it this way: it's about the difference between repetitive tasks and those that require analysis. If you're working on an assembly line, picking vegetables or handling deposits and withdrawals over a bank counter, a machine might do your job better. If you're in charge of making sure those jobs get done, or marketing them, then a computer may help you, but it can't do the job for you.

Unfortunately, the definition of "repetitive" is going to keep shifting. "E-discovery" software, which can sort through email and documents looking for suspicious patterns, is already taking on a job traditionally done by paralegals and junior associates in law forms. IBM's "Watson" computer, which can respond to questions well enough to play "Jeopardy," is really designed to take over tasks from nurses and doctors, like taking medical histories. But you'll still need a human being to write a brief, argue in court, or conduct your surgery.

The jobs crisis is the first priority for most Americans, and rightly so. If you don't have a decent job in America, your entire life can unravel. Yet in the early stages of a crucial presidential campaign, we're spending far too much time asking the wrong questions: can we "hold onto" the jobs we have? Should we cut taxes? Does a college education pay off?

What we really need to do -- and what our political candidates better start doing -- is talk about what kind of jobs technology is likely to create, and what kind it destroys, and how our national policy can get ahead of that curve. The economy will work these issues out in the long run, but it'll be a lot less ugly if we actually start planning for the changes we know are coming. Anything else is like refusing to eat the ice cream from the refrigerator: a stand that doesn't change a thing.

 
 
 

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As the presidential candidates spout on about jobs and the economy, I sometimes wish I could put my late grandfather on the stage during the debates. Not just because he had a low tolerance for blathe...
As the presidential candidates spout on about jobs and the economy, I sometimes wish I could put my late grandfather on the stage during the debates. Not just because he had a low tolerance for blathe...
 
 
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Robert Blackburn
09:28 AM on 03/01/2012
Although those who want the most limited government would insist otherwise, it's government's proper role to predict those jobs that will be loss and created, and to assist in the transitional process for both. In today's global society, this can no longer be left solely to the function of the market place, which might well allocate the resources and distribute the profits abroad. Individual businesses have neither the ability nor inclination to direct these job re-allocations in the best interest of all. Only government can or will do this.
See: http://revolutionofreason.com and http://www.youtube.com/RobertLBlackburn
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NetLoa
01:02 PM on 02/28/2012
The thing about Watson is, it will help with diagnosis, but there is a world of other things besides that involved in patient care. Medical diagnosis is still somewhat of an arcane art with a high degree of variability, and things like Watson can help standardize and improve overall outcomes. But then the nurses and doctors can spend more time actually paying attention to the suffering human being that needs their help.
09:26 AM on 02/28/2012
I'm old enough to remember the "promise of automation" as seen in the 1950's and 60's. What was that promise? It was more leisure time! And automation has kept that promise. The problem is, we didn't create social institutions and attitudes to adjust to that. We renamed "more leisure time" to "unemployment". We did this by not enabling workers to transition from wage-slaves to capitalists, instead trying to maintain full employment by ramping up consumption until it was so obscene that consumers finally have begun saying "we have enough"! Instread of buying wealth-producing property (becoming capitalists, buying stocks...), we encouraged people to buy bigger houses, bigger cars, bigger TVs, etc...

The days of "full employment" are coming to an end. With the right social institutions and attitudes, we can see a future where people do not have to work long hours to have modestly comfortable lives, where the promise of "more leisure time" can be a positive one, instead of the fear of "unemployment". Social security, for example, moves in the right direction, but not far enough. For the promise of automation and the reduced need for human labor to be a benefit instead of a curse, we need to ALL become capitalists, not just the wealthy few. Understand that "shared wealth" is NOT socialism - it is universal capitalism, where every person at least has the opportunity to own sufficient "wealth-producing property" (stocks, bonds, etc.) that they need not be a wage-slave.
01:33 PM on 02/28/2012
Or simply scaling back the work week to 30 hours. There is no holy writ, no edict that says everyone must work 40 hours or or or what? Nothing. In fact since women came into the workplace there has been if anything an excess of labor. No I am not blaming women any more than men. But it has been established that this did change the labor market enormously in a short period of time. The result was that now it takes two incomes to support a household and neither parent is home to run the business of the house which can be quite complicated and time consuming. Society never adjusted. We do need to think about these questions and realize that maybe it is time we consume less/work less.
06:21 PM on 02/28/2012
Cereal giant Kellogg thought his employees needed more time with their families and for enrichment. His workers worked five 6 hour days/week. Kellogg comapany kept this up for a long time; my understanding is that they didn't go to the 40 hour work week until they could no longer compete in the 1970's.
Workers are more productive than ever so it makes sense that we could work less so what happened? What happened is greed. Employers instead of paying employees the same wages for fewer but more productive hours saw it as a way to make more money. Lay off employees and make the remaining employees work that much harder.
I'd love to work 30 hours/week but I couldn't afford my home and expenses on 75% of my pay. Being 50 I also have to consider health insurance. Part time employees often don't qualify for benefits.
I will probably move to working part time in 15 years when I turn 65. When I qualify for Medicare I'll be able to do consulting instead of being tied to my employer for benefits.
09:15 PM on 03/06/2012
But also the economy has never adjusted to the fact that perhaps in the high-tech world not everybody will be able to obtain a paid job. I say this because so many of the expenses people have never go away, therefore requiring one to have a steady stream of income at all times. This is a huge issue which has yet to be dealt with.
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Chris Eakin
Reject Ignorance and Intolerance
02:03 PM on 02/29/2012
Great comments. We are currently vilifying people not working. What we must do is find ways to make them productive members of society beyond just capitalist pursuits. There is now ay around efficiency eliminating the size of the workforce while population rises. Socialism is not evil, it's the future. The wealth must be spread and people must have other ways to contribute value, rather than just money, moving forward. If this doesn't happen, the have-nots will grow so big we will face revolt or tyranny.
09:17 PM on 03/06/2012
As far as the last sentence here is concerned, I am surprised we haven't had REAL revolution. Perhaps the Occupy movement is the beginning of this. But will Wall Street be the new Bastille? Guess we'll just have to wait and see.
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wakeupyouall
01:10 PM on 02/27/2012
Trade barriers have always protected home grown industies for hundres of years. The economic of post WWII and it trade and woker policies created the strongest longest econmic growht period for the most people of anytime in history. When we gave up trade barriers and sold our manufacturing to china for slave wages and Huge saleries for CEOs the wals of capitalism came tumbling down. For ane economy to prosper you have to have a strong middle class and a government that protect the middle class form explotation. We are losing that in this country and in that we aare eth engine of the world economy the world economy will slide into third world status until we get our act togethere in this country.
01:35 PM on 02/28/2012
I do have to say that I have come around to believing we should tax imports more, to the point of making it economically feasible to make it here. Yes things would be more expensive, but we would also probably be consuming our resources at a much slower clip and retain some manufacturing expertise.
12:57 PM on 02/27/2012
“it'll be a lot less ugly if we actually start planning for the changes we know are coming”

It will actually be a lot more ugly because ‘planning’ will end up being “preventing” or “delaying” since people like the author’s grandfather will oppose every change that isn’t to their obvious and immediate advantage. It has been argued that the reason that the Industrial Revolution took place in the West rather than China (where many of the key enabling inventions were made) was that China was centrally planned under an emperor while the West was a chaotic mess of competing and often warring states. The Chinese rulers did want the disruption of new technologies impoverishing existing areas. In Europe, no one could prevent the new water mills in England from bankrupting the existing wind mills in the Netherlands.
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mlambush
Socialist...not a liberal
04:08 PM on 02/28/2012
Well now just the opposite is true. China is coming up with all the innovations while corporations in the West are stifling them, trying to squeeze out as much profit from old technology as possible.
12:28 PM on 02/29/2012
Patents are issued for new, useful, and non-obvious inventions. Therefore, a good proxy for the innovation level that a society has reached is indicated by the number of patents issued per million head of population per year. These statistics for the last 20 years are available on the U.S. Patent and Trademark Office site at: www.uspto.gov/web/offices/ac/ido/oeip/taf/cst_all.pdf
These statistics clearly indicate that it is not at all the case that China currently is coming up with all the innovations.

The Economist Magazine’s Intelligence Unit’s “Innovation index” shows a ranking of the world’s most innovative countries and is available at: http://graphics.eiu.com/PDF/Cisco_Innovation_Methodology.pdf
The methodology that they use to arrive at their rankings are a lot more complex; but their figures also rank China well down on the list of innovative countries.
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beerbagger
12-pack of genius
12:27 PM on 02/27/2012
Over time everything changes for sure. One thing that hasn't changed much is good old fashioned greed and ignorance. An unprecedented amount of both has the world awash in a lot of fear, anxiety, hate and hoarding. Technology used in connection with terms like "destructive" is not an evil or bad force when it is used to lift humanity. Unfortunately technology falls into the hands of the greedy and ignorant as a tool or force of oppression. Often, making more useless disposable stuff that spins off into a chain reaction of wrecking resources and people.
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ancientuno
12:04 PM on 02/27/2012
No politician cares about the public. They care only about power and money.
11:47 AM on 02/27/2012
Yup. Technology has crushed way more jobs than bogeymen like taxes, regulations, the EPA, the deficit, etc. It has also created a lot of jobs - more accurately, it has consolidated them, with a single engineer or designer replacing the equivalent of several traditional manual jobs.

It is unlikely to come up as a policy issue any time soon because most people of all ideologies generally like the advances in technology we have seen in the last 10-15 years, and it isn't nearly as easy to pin blame on as the decisions of the opposing party.
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cyclone70
When one facepalm isn't enough
11:12 AM on 02/27/2012
Here are some comments from a BMW engineer in Spartanburg

"Conversely, today's robots are ill-suited for the more fluid environment of the assembly line -- where trims and options change frequently, and "dual-arm control" is a prerequisite.

"The constraints [on the assembly line] are much different," Nieves asserts. "For one thing, the work is, by and large, bilateral -- it's two-handed operations. It was built around our human capability, and we are two-handed creatures."

It's not just the lack of humanlike dexterity that makes robots a poor fit for the automotive assembly line. To make inroads into assembly, robots need much more highly developed senses of vision, touch and force.

"Robots on the body line are largely blind. They just have brute force and a memory," Nieves explains. "Robots on the unstructured side have to be much more cognizant of what's happening.""

automation requires high volume reptitve tasks, not particularly well suited for flexible and rapidly changing shorter run environment of todays production
01:19 AM on 02/28/2012
Could you post a link to the original article? It would be very interesting to read.
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cyclone70
When one facepalm isn't enough
10:41 AM on 02/27/2012
The fact is that there have been no breakthrough technologies in industrial automation that can begin to account for the job losses of the past decade. much of what is considered high tech are actually mature technologies that havent changed much in 20 years - robots, PLCs CNC, lasers and so forth

plus these technologies create higher skill jobs maintaining, programming, operating, tooling and setting up complex equipment. there isn't a robot yet that can repair itself. And even the most advanced robots can not perform all the things a human can do - such as two handed operations or "finesse" jobs at least not for any kind of cost justifiable point

The fact is that productivity has imporved that is true, but that the average worker has not shared in the benefits of their increased productivity such as the higher wages that used to be connected to increased productivity - globalization and supply sider economics has decoupled wage growth from productivity growth - if more people were benefitting you would see increased demand and less job "loss" from technology

but lets assume for a minute that technology has displaced jobs - should we be exacerbating this trend by outsourcing jobs that are not made obsolete by the march of time? Are automobiels, appliances, electronics, computers, medical devices and all the things we use everyday obsolete? no they are not

the US can and should do more to retain these industries onshore
10:16 AM on 02/27/2012
Private companies, like Geo(formerly Wakenhut) and CCA, in the corrective
incarceration business, i.e. privately run prisons need 90% occupancy to provide
this service for less than state run services.
As an increasing number of people become homeless, through the increasing number
of foreclosures and through unemployment, it becomes increasingly beneficial to
local authorities to make laws that would incarcerate these people. Such
homeless camps are an embarassment! And need to be kept out of sight!
Also, these same local authorities would receive generous contributions for
there political campaigns and favorite "charities", for their efforts, from
these private companies.
Since, apparently, such quid pro quo is no longer illegal. These prisoners
would be compensated at $0.22/hour (comparable to what chinese workers
make) and could then be leased to various corporate interests by the these
private prison companies at a slightly higher rate. Giving these private
incarceration companies additional profit. The corporations would no longer
have to outsource to other countries, since low cost labor would be available
right here in the continental United States creating further corporate savings
in fuel costs. Because of recent legislation, all those troublesome "#occupy"
people could also be classified as terrorists, and become a part of this
"economic miracle" through suspension of habeas corpus.
One can almost see the invisible hand of the free market at work.
At last, Wall Street would acheive the control and security it so desperately
wants.
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Wayne Caswell
Consumer Advocate & Founder of Modern Health Talk
10:03 AM on 02/27/2012
If the Industrial Age replaced muscle with machines, the Information Age is replacing minds with algorithms. Knowledge workers are most at risk since telecom networks allow their work to be offshored far easier than manufacturing products that must be shipped back over air or sea rather than fiber optics. Consider the labor & healthcare implicatio­ns of extending Moore’s Law out 50 years. Futurist Ray Kurzweil predicts that By 2013, a supercomputer will have the reasoning and processing capacity of the Human Brain, and Watson can already read and analyze the equivallent of 300 million books in 3 seconds. If put on a bookshelf, it would extend the length of 7 football fields. Next, by 2023 a $1,000 home computer will have that power, and by 2037, a $0.01 embedded computer will. AND… By 2049, a $1,000 computer will have the power of the human RACE, and by 2059, a $0.01 computer will. That could all happen in our lifetimes. So what's the future role of people, especially as our population grows exponentially too?
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lrobb
Gold Standard = four paws and a tail
10:01 AM on 02/27/2012
If we want business to hire more people for jobs which could be replaced by technology, we have to make it worth their while.

I have been flying solo as a legal services professional since 2009. I could probably afford to hire an employee, but then I would have to file quarterly reports, pay for worker's compensation insurance, pay SDI and unemployment insurance. Not to mention, there are the myriad of rules and regulations surrounding hours and conditions of work. The time, cost and aggravation of compliance when it is not absolutely necessary to hire someone makes a new hire problematic unless absolutely necessary.

Frankly, since I travel to courthouses throughout the state, it is easier to just put a computer, printer and scanner in my car and transmit my documents straight to my clients as soon as I complete and assignment or work into the night when I get home.

I keep my costs down, and my clients haven't seen an increase in their fees since 2008. I can't say that would stay the same if I hired an assistant.
02:31 PM on 03/01/2012
"If we want business to hire more people for jobs which could be replaced by technology, we have to make it worth their while."
That's not at all the author's thesis. He says the problem no one wants to address is our technology is making having the same number of employees not worthwhile.
Let's say you had no compliance issues and hiring someone was as simple as writing them a check. Would you still hire that person to do those things if technology did it reliably for less cost, including your own time as a cost?
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wikwox
So there I was, playing the piano....
09:06 AM on 02/27/2012
Interesting and terrifying all at the same time. But it's true, automation marches on and leaves unemployed humans in it's wake. The next question is not where the jobs of the future will be but will there be any jobs at all. And yes, that includes China. Politicians, as usual, will have no answers and will probably make the problem worse. Will a solution emerge? Not any time soon, until then it will be a scamble for what is still left.
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Scott Leland
10:17 AM on 02/27/2012
There has already been "a scramble for what is still left" because of the adoption of that republican "Big Idea" of the 1990's, the NAFTA "Free Trade" deal that caused millions of Americans jobs to be exported to Mexico.
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wakeupyouall
01:14 PM on 02/27/2012
The whole problem with this senario is machines don't shop. Economies need human workers,AND human buyers or darn they just crash.
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Scott Leland
10:30 AM on 02/28/2012
Yes, you are right. We have to let the corporations know that we will appreciate them hiring Americans to keep the Recovery going:

http://www.flixya.com/blog/3201910/Beautiful-Butterflys
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lrobb
Gold Standard = four paws and a tail
08:47 AM on 02/27/2012
One of the best examples of uncreative destruction affects mostly women with a high school or junior college degree. Until the advent of accounting software almost every business had at least one full-charge bookkeeper on staff. This was the nice lady who knew all about double entry bookkeeping and could prepare the small business' monthly financial statement.

Courtesy of Quicken, Peachtree and other accounting software that job now either can be done by the owner in his spare time or by almost anyone in the office with a minimal amount of training. Invoices can be sent out by E-mail with one touch of a function key.

This one innovation cut the number of office workers needed in the accounts payable/receivable, inventory and accounting departments of every business in the US by about 25%. An even better example is the US post office which is now going the way of the dinosaur courtesy of the internet. Will life really be better when we can no longer get mail on Saturday?

Rather than creative destruction, I think it is time we started practicing a little creative inefficiency.
09:23 AM on 02/27/2012
Spot on. I watched my full charge bookkeeping job melt away as software replaced my skillset. Although I rolled with the flow and got tech savy and some more credentials, I ended up competing with hundreds of bookkeepers and entry-level BBAs for my job. It wasn't pretty and quite honestly I believe I got the job through dumb luck - right place at right time. Not exactly good advice to pass on to my kids, "Be Lucky"
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Scott Leland
10:15 AM on 02/27/2012
Yes, you are right, our country needs millions of jobs for less educated Americans. There is also another problem that the government is creating; every time we get involved in other countries' civil wars the State Department brings hundreds of thousands "Political Asylum Refugees" here that have to find entry level jobs.
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wakeupyouall
01:16 PM on 02/27/2012
Just a historical factoid everry immigraant group(Italians, japanese, german, Swed, ectra took the enrey level jobs.