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Defending Mr. Daisey

Posted: 04/ 3/2012 11:36 am

Prologue

On March 16, Ira Glass devoted an entire episode of This American Life to doing that which newspapers do with a few sentences in a small box buried on an inside page: retracting an error. In this case, the error was the January 6th episode entitled Mike Daisey and the Apple Factory, a broadcast devoted to the working conditions at Apple's supplier Foxxconn. Since then, following Glass' lead, there has been a great deal of commentary condemning Daisey for his "fabrications." Nevertheless, recent news reports have confirmed that the conditions at Foxxconn are as bad or worse than Daisey described.

Over three days, here on the Huffington Post Culture page, we'll look at this controversy from three different perspectives. Act One: Lies Like Truth, in which we look at the difference between art and journalism. Act Two: Big Fact, Little Fact, in which we examine the importance of the "fabrications" and the basis for labeling them as such. And finally, Act Three: The Full Winfrey, in which we explore Glass' seeming attempt to claim a spot as the next Oprah.

I'm Scott Walters. Stay with us.

Act One: Lies Like Truth

When Ira Glass and This American Life broadcast its "Retraction" of their story that featured Mike Daisey's The Agony and the Ecstasy of Steve Jobs, I was in rehearsal and didn't have the time to write. I've spent my adult life doing and teaching theatre, and I've even done research into the traditions of one-person shows. So my reaction was perhaps a little bit different than most: I laughed out loud, and then I got angry. Both reactions were directed at Ira Glass. Let me explain.

When I first heard Glass' quavering opening remarks, as if he were announcing to the world the death of Tinkerbell right there on his show, all I could think of was all of the bad actors I've heard over my career desperately trying to sound "distraught" during a Henrik Ibsen or Tennessee Williams audition monologue. "I'm coming to you today to say something that I've never had to say on our program," he intoned, voice uninflected as if he were trying to maintain control of his emotions. "Two months ago, we broadcast a story that we've come to believe [deep, deep breath] is not true." Oh, spare me.

But when he mentioned the story was Daisey's, I pricked up my ears. Could it be that all those stories Daisey had been telling about the horrendous conditions at Foxxconn weren't true after all? I listened, trying to ignore the delivery and focus on the words themselves.

Glass went on, "We did fact-check the story before we put it on the radio." Oh, well, OK, I thought, did you miss one? "But in fact-checking,,." he continued, "our main concern was whether the things that Mike says about Apple and about its supplier, Foxconn, which makes this stuff, were true. That stuff is true. It's been corroborated by independent investigations by other journalists and studies by advocacy groups. And much of it has been corroborated by Apple itself in its own audit reports."

At this moment, I felt myself doing a blink take made famous by George Burns back in the Golden Age of Television, when his wife Gracie would say something incomprehensible and George would turn to camera with a confused look on his face and cigar suspended mid-puff.

I listened with growing incredulity as Glass said, "But what's not true is what Mike said about his own trip to China." Did Daisey not actually go to China? Did he make the whole thing up? Surely it has to be something as major as this to require an entire hour to retract. Glass turned the program over to Marketplace reporter Rob Schmitz, who to my amazement outlined the "issues" that were causing Daisey's story to "unravel." We'll talk about these in Act Two, but right now I'd like to rewind to the original January broadcast.

In the Prologue, Glass tells his listeners, "A couple weeks ago I saw this one-man show where this guy did something on stage I thought was really kind of amazing. He took this fact that we all already know, right, this fact that our stuff is made overseas in maybe not the greatest working conditions, and he made the audience actually feel something about that fact. Which is really quite a trick. You really have to know how to tell a story to be able to pull something like that off. And I bring this up because today we are excerpting that story here on the radio show.... What you are about to hear is an excerpt of Mike Daisey's show which he adapted for the radio and performed for a small audience." By the way, those italics were mine.

So let's stop right there. Glass, someone who has spent 17 years telling stories on This American Life, saw Daisey's show -- a show done on a stage in a theatre where tickets are sold -- and he was emotionally affected. Through his talents as a storyteller, Daisey was able to turn facts that "we all already know" into something that made the audience "actually feel something about that fact." Which is sort of what theatre is all about, right? And Glass was so impressed that he asked Daisey to do an excerpt of the play on the radio. An excerpt. Of a play. By a storyteller.

And they fact-checked the stuff about Apple, and it all checked out. In fact, the second part of the broadcast was a bunch of experts confirming the details of Foxxconn and its ilk. All good.
What made it necessary to retract, then? Because the details of the framing story, Daisey's trip to China, didn't happen exactly as he said. Things were altered a bit in order to make the audience "actually feel something" about the issue. Daisey explained, "It's theater. It uses the tools of theater and memoir to achieve its dramatic arc. And of that arc and that work I'm very proud. Because I think it made you care, Ira. And I think it made you want to delve. And my hope is it has made other people delve.... I don't know that I would say in a theatrical context that it isn't true. I believe that when I perform it in a theatrical context in the theater, that when people hear the story in those terms, that we have different languages for what the truth means." Yes, those italics were mine again.

In response to this explanation, Glass utters a few sentences that made me whoop with laughter. This oh-so-sophisticated Ira Glass, the hipster who has spent years smirking through my radio at the absurdities of common folks, blurts out "normal people who go to see a person talk -- people take it as a literal truth. I thought the story was literally true seeing it in the theater... I took you at your word. But I feel like I have the normal worldview. The normal worldview is somebody stands on a stage and says, "This happened to me," I think it happened to them, unless it's clearly labeled, "Here's a work of fiction." Yes, those italics are mine again.

I'm sorry, but as a theatre historian, I find absurd the idea that someone standing on a stage using the first person singular is speaking literal truth. Samuel Taylor Coleridge talked about the "willing suspension of disbelief," the idea that we pretend what we're seeing on the stage is really happening. Did Glass believe that everything Spalding Gray said in, say, Swimming to Cambodia or Monster in the Box literally happened in that order and just as he said it? Gray uses the first person singular, after all, just as Daisey does. I wondered whether Glass also believed that reality TV was, you know, actually reality.

To reiterate: Daisey is using the tools of theater and memoir. Why is that significant? In 1996, Frank McCourt's memoir Angela's Ashes won the Pulitzer Prize for nonfiction. As Jack Hart points out in his book Story Craft: The Complete Guide to Writing Narrative Nonfiction, "only a few voices questioned how McCourt could remember exact dialogue from his early childhood. Aggrieved citizens of Limerick, the Irish city where much of McCourt's action takes place, did step forward to point out dozens of errors in his description of the city... Nobody claimed McCourt's memoir was invented from the ground up, but much of his dialogue was obviously invented and he clearly didn't apply [journalistic] standards to verify historical accuracy." To my knowledge, McCourt still possesses the Pulitzer for nonfiction, and his book doesn't reside among the novels on the shelves of my local independent bookstore. Certainly nobody devoted an entire hour of radio to "exposing" McCourt.

As Hart points out, "Creative nonfiction textbooks differ widely on their standards of accuracy," and he quotes Sondra Perl's and Mimi Schwartz's Writing True:The Art and Craft of Creative Nonfiction when they say, "Go to a writers' conference on creative nonfiction and two terms - emotional truth and factual truth -- create a storm of controversy." Indeed, Perl and Schwarts argue, "If we stick only to hard, verifiable facts, our past is as skeletal as line drawings in a coloring book. We must color them in," which includes letting "imagination fill in details we only vaguely remember." Indeed, that's what makes "facts that we already know" into something we "actually feel something about," the very thing that drew Glass to Daisey in the first place.

We find a similar situation when examining the Latin American form known as testimonia, which Kimberly A. Nance, in Can Literature Promote Justice?, defines as "a first-person narrative of injustice, an insistence that the subject's experience is representative of a larger class, and an intent to work toward a more just future..." She goes on, "Although the genre is frequently characterized as didactic, that description fails to recognize that the goal of testimonia is not only to educate readers about injustice, but to persuade those readers to act." Nance finds roots for the genre in Aristotle's writings on rhetoric, which characterized "deliberative speech" as speech that "asks decision-makers to determine whether or not to undertake a future action; its means are persuasion and dissuasion." In other words, testimonia shapes facts into a narrative that makes people actually feel something about those facts, and actually encourages them to do something about it. Which is precisely what Daisey's work does.

The point is that this issue of truth and fact, memoir and journalism, and theater for God's sake is not quite as simple as Glass and Schmitz would like to make it. At a time when another emotionally affecting work, Kony 2012, is being hammered for "over-simplifying" a complex topic, I find it ironic that Ira Glass is being allowed to get away with the over-simplification of this issue, and the artistic community is allowing it to occur. Yes, it makes sense to expect that the most important aspects of Daisey's monologue be able to stand up to scrutiny -- and I repeat that reports continue to verify the truth of Daisey's assertions about Foxxconn, and Ira Glass does not deny those facts -- but to expect that they should be able to excerpt a theatre piece, a work of testimonia, a memoir, a performance by a storyteller on the radio and suddenly expect it to stand up to journalistic standards in every particular is naïve at best and dishonest at worst. What drew Glass to Daisey's performance was his ability to tell a story in a way that affected an audience and moved them to delve further. As Adam Matthews says in his recent article at the Pulitzer Center for Crisis Reporting, "Blaming Mike Daisey for lying about Steve Jobs misses the point... Foxconn does need to reform its high-pressure environment. And so do a staggering number of Chinese manufacturers, across various categories."

Stay tuned for Act Two: Big Fact, Little Fact. Next.

 

Follow Scott Walters on Twitter: www.twitter.com/walt828

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Prologue On March 16, Ira Glass devoted an entire episode of This American Life to doing that which newspapers do with a few sentences in a small box buried on an inside page: retracting an error. In...
Prologue On March 16, Ira Glass devoted an entire episode of This American Life to doing that which newspapers do with a few sentences in a small box buried on an inside page: retracting an error. In...
 
 
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05:39 PM on 04/05/2012
Still not clear on the diff between fiction and non-fiction. If I know it's fiction I can suspend my disbelief in order to be entertained. But if you tell me it's non-fiction and then fudge some facts, is it still non-fiction? Maybe I should be asking: what's the diff between fiction with some factual foundation vs non-fiction with some creative license? If the line is blurry, why is anyone attacking anyone?
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auramac
10:30 PM on 04/04/2012
You're full of crap. He went around sweating like a pig shamelessly promoting his lies and agenda. Stop perpetuating the- and him. He has no integrity.
12:57 PM on 04/06/2012
I always like a well-thought-out argument...
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Roshi98
Dum spiro, spero
04:03 PM on 04/06/2012
Where as Apple has all the integrity in the world. I'll take Daisey's word over their's every day. At least with him I know what's fiction and what isn't.
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offred
A biocitizen is 3/5 of a corporate citizen
07:52 PM on 04/04/2012
Excellent article!
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gregory57
Micro-bio, was one of my favorite classes.
12:20 AM on 04/04/2012
I think that TAL figured that people were going to make a stink about Daisey's retelling of the Foxconn story. So they'd better be the first to press with it. They don't, often, get a chance to be the subject of the pathos they like to present. It was a "close-up" moment for Ira. One he took a bit too far.

Is Ira a drama queen? Stay tuned for Act Two.
09:01 AM on 04/04/2012
Actually, Act Three...
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BigLittle
10:41 PM on 04/03/2012
Foxconn and Daisey are both profiting from fictions.

The difference is that Daisey isn't maiming anyone with his fiction, just profiting.

Other than that, what a pompous bit of tripe this article was, a good example of what they say:

Theatre history is to history...what military intelligence is to intelligence.
09:00 AM on 04/04/2012
I'm sure that seems witty somewhere. Doesn't add anything to the discussion, though.
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BigLittle
01:13 PM on 04/04/2012
"When I first heard Glass' quavering opening remarks, as if he were announcing to the world the death of Tinkerbell right there on his show, all I could think of was all of the bad actors I've heard over my career desperately trying to sound "distraught" during a Henrik Ibsen or Tennessee Williams audition monologue"

Well, you know how it is. I'm sure the above seemed witty to you. I suppose we all make mistakes.
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09:58 PM on 04/03/2012
By attempting to defend Daisey (in this extraordinarily convoluted way), you are essentially saying "It's okay to tell lies to get at the truth."
You are doing a disservice to all good story-tellers. Daisey crossed over the line. To not recognize that line, and his crossing it, is disingenuous at best.
To quote a *true* social reformer and story-teller: "There are three kinds of lies: lies, damned lies, and statistics." Daisey employed all three. (And it's interesting to note that Twain gave credit for that quote to Disraeli.)
I am familiar with your good work, Scott, and I'm not sure why you're doing this. Now you too have lost credibility.
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Roshi98
Dum spiro, spero
07:09 AM on 04/04/2012
Are you not familiar with what a play in a theater actually is? Glass brought his show to Daisey's performance, not vice versa. Everyone in the audience KNEW that there was embellishment added in for dramatic effect because THAT'S WHAT PLAYWRIGHTS DO!!! Glass is being deceptive in the extreme claiming not to know that. What, did he think he was attending a lecture? Absurd. In a play what matters is that it be emotionally true. Daisey's work has never failed on this count.
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09:02 AM on 04/04/2012
Did you not hear Glass' programs? Both of them?
Daisey Defenders just don't seem to get the difference between fantasy and reality and where to draw the line. His lies undermined his cause. If you're trying to let people know that conditions are terrible, you don't "just make them up" and say you saw them first-hand. If you have to make them up, then, gee, maybe they aren't so bad. Get it?
No, of course you don't.
09:43 PM on 04/03/2012
When I heard the original Daisey TAL, I assumed it was "theater," and considered it in the same category as "Swimming to Cambodia." When the news broke about Glass's retraction, I, too, went back and listened again to its introduction. The introduction struck me the second time as unclear. I'd assumed Daisey embellished the facts, but Glass doesn't actually say that. Even on second listening, I don't understand him. I'm a fan of TAL, but this whole incident illustrates Glass's weakest characteristics. He seems either naive or hopelessly self-important. In my mind, the whole brouhaha speaks to our culture's current confusion of entertainment with journalism. (Not that it's anything new.) TAL does some great reporting. It also sometimes broadcasts pure entertainment. Who cares which is which? I, for one, don't rely on the show for news. All this breast-beating seems to me to have more to do with the power of the Apple Corporation than with any actual notion of integrity.
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DRaymond
Network administrator, voiceovers
09:36 PM on 04/03/2012
Sorry but Daisey dis not represent this as long ago memories of his youth or as some sort of performance art but as a factual detailed testimony of his recent actions in which he made specific detailed and even criminal accusations.  Yes, there have been findings of problems at Foxconn's plant, but they were quite different than the details that Daisey described.  He cut corners in his journalism, and then pretended that he hadn't and after the fact covered it up by saying it had been performance all along.

You are basically saying that Daisey did not have truth but he had truthiness, and that is enough, as if Steven Colbert should be able to insist on being regarded as a journalist and not a comedian.
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Roshi98
Dum spiro, spero
07:15 AM on 04/04/2012
Daisey is NOT a journalist, he's a playwright! He never claimed to be a journalist. Why is this so hard for people to grasp? TAL went to HIS show and taped it, in a theater, with an audience who KNEW it was a monologue. The only ones surprised by this "revelation" seems to be Glass and the millions of Apple apologists more concerned about Apple's image than the plight of workers who suffer under terrible conditions.
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DRaymond
Network administrator, voiceovers
11:17 AM on 04/04/2012
He never claimed to be a journalist, but he did present his work as a factual representation of his actual actions, of the actual people he spoke with and the actual things they said.  He presented his work as if these were absolute facts that the audience should accept as absolute facts and only after he was called out on it did he anything about using artistic license.   All the time the press was giving him attention about his allegations (and not just TAL)  he made no attempt to walk back everyone's presumption of the absolute accuracy of his content.
04:36 PM on 04/03/2012
There is also the part where This American Life explicitly asked Daisey whether he understood the difference in accuracy between what he does in theater and what they do on NPR. Daisey said he fully understood the difference. The issues do not stem from the content of the show and how it was told as a story but in how outside of the show, the exchanges between Daisey and the TAL staff where Daisey was misleading and untruthful. In the retraction episode, Daisey comes off as slippery and unwilling to come clean. Included in what occurred outside of the show is the fact that the audience was given a sheet of paper stating that this is not a work of fiction. There is also the fact that Daisey has since published a more honest apology where he admits to blurring the truth.
08:45 PM on 04/03/2012
I will address this in future posts.
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motoGpifupleez
watching with amusement
01:32 PM on 04/03/2012
The fact that both Apple and Foxconn are in full tilt PR panic mode right now shows the Mr. Daisey was for more on point that his detractors would like to admit.
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theveggiedude
my body is a temple, not a living graveyard
02:09 AM on 04/04/2012
Nonsense. Daisey merely took Apple's own audit reports and claimed as his own. All credit should go to Apple, not to a plagiarist.
08:59 AM on 04/04/2012
Um, no. He didn't "claim it as his own," he used those facts and others to create a powerful story to make people care about an issue that it is much too easy to shrug off.
01:26 PM on 04/03/2012
It's not just that Daisey didn't label his production as "fiction", he required the venues to explicitly state, "This is non-fiction". So yes, that implies it all happened. On This American Life, Daisey wasn't there as a commentator of "these things happen and it's bad", he was presented as a witness to these events and as proof for them.

And more, the reason that Ira Glass was so right to be angry, and that puts the lie to all the claims of "well, I didn't think about the difference between stage and what they were doing" - Mike Daisey was asked for contact info for the translator, and he deliberately lied to make it impossible for Glass and his people to confirm that what he said was true. If he really thought it was all fine, nothing wrong with a little artistic license, he'd have told Glass how to contact her. He might have said "Now, as you'll know when you talk to her, some of the things in my show weren't actually seen by me but reported by people I trust so I incorporated it in the show". Instead, he lied about her name and claimed the cell number no longer worked.

And many "enhanced details" fly in the face of fact. Oooh, armed guards, workers must be under threat. Oops, no armed guards. Lots of underaged, they say its rampant. Oops, investigation shows it's not rampant.

Lying for truth is like waging war for peace.
03:10 PM on 04/03/2012
As I mentioned in the article, "Angela's Ashes" won the Pulitzer for nonfiction, and yet contains inaccuracies that have been duly noted. Why is this different? Because it is Apple. I will address the nature of the "fabrications" in the next part.
03:40 PM on 04/03/2012
A book labelled "nonfiction" is different from a person getting up on stage and saying "I went to China, I saw these things" in a performance where it's described as non-fiction and publicity says yes, he did go to China and see these things. And no, it's not just because it's Apple - if it was "The Life and Torment of Michael Dell" or "Real Blood on your X-Box" or "Do you know how your blender was made?", I'd hold the same position. Of course, if it wasn't Apple, it probably wouldn't have gotten the same play.
04:01 PM on 04/03/2012
Because Mike Daisey agreed to uphold journalistic standards before going on TAL. Mike Daisey also lied about the translator's name and cell phone. The fact that Daisey lied about the translator is proof positive he knew he wasn't harmlessly embellishing. He knew he was doing wrong. You know it too.
12:43 PM on 04/03/2012
Great points. Fantastic!
Wether reading the Washington Post, New York Times or listing to This American Life, who claim to be unbiased, fact checking truth-tellers, I always bear in mind there is the "other" side of the story. Now that I've grown older, I recognize how easy it is to be misled if you take everything you read, hear or see as truth. Daisey created a piece of theatre that was thought provoking and help to point a necessary eye to the abuses of labor overseas. The fact that he could have had even the slightest positive impact on those abusive working conditions, in my opinion, far out way any lies he took "creative license" to tell in his one-man show. Wouldn't it be great if This American Life took the hour to interview the abused workers instead of the whistle blower?
09:52 PM on 04/03/2012
Except the facts which formed the basis of Daisey's work were not discovered by Daisey but were developed and publicized by others, including real journalists and Apple's own public audits of its suppliers.

He wasn't the whistleblower.

He drew more attention to the issue, true, but if he had told Ira Glass and CBS and everyone else that, no, being a foreigner in country for six days, I was unable to confirm or establish evidence for new claims, nonetheless, here is the research that proves that the narrative I fashioned is about a reality. I'm not a journalist, I'm an artist. Maybe Daisey gets less attention, but nowadays his problem is too much attention and I think the retraction and his spins have undercut the power of his monologue.

There is a slippery slope here as well: people who say their higher purpose trumps the actuality of the facts they present can count themselves among a mixed lot of people, some angelic, some ordinary and flawed, but many very, very evil.
08:56 AM on 04/04/2012
I don't think Daisey ever denied he was an artist, and Glass certainly knew he was one when he invited him to be on the show -- in fact, he asked him to do an excerpt of his play. Let me repeat that: he invited him to do an excerpt of his play. Nor does Daisey claim that he "discovered" the "facts" -- what he did was put that into a form that made people emotionally connect to the issues. That is what drew Glass to him, as I quoted in my article. He does not claim to be a "whistleblower." He claimed to be a storyteller telling a story about Foxxconn. Like Glass, you are missing the point.