Oprah Winfrey is not a diva. At all. No way. She is so adamant on that point that she brought the head of Hermès USA onto her talk show yesterday to admit it and apologize in front of a national audience.
"I would like to say we're really sorry," Robert Chavez, the chief executive officer of Hermès USA, said contritely. "You did meet up with one very, very rigid staff person."
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