1.0 link 167162 <![CDATA[The Person I Knew On Flight 3407]]> http://www.huffingtonpost.com/aaron-greenspan/the-person-i-knew-on-flig_b_167162.html Over the past year I've frequently written about the daily challenges of existing in corporate America. The business world can oftentimes be a frustrating place, with the unyielding need for profit pressuring posh executives, middle managers and low-level workers alike into positions they do not necessarily relish. Customer service in particular has been an unintended victim of the past decade's economic volatility, with many companies outsourcing call centers to Asia, or just giving up on the idea completely.

Up until today,...

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