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	<title><![CDATA[AT&T Operators Should Answer More Social Media Calls]]></title>
	<url>http://www.huffingtonpost.com/catherine-ventura/att-operators-should-answ_b_205859.html</url>
	<abstract><![CDATA[<p>"Is anyone from AT&amp;T on Twitter?" I tweeted several weeks ago, "I have a horror story."</p>

<p>The silence was deafening, despite the fact that there are at least six Twitter <a href="http://twitter.com/ATTNews">accounts</a> that feature AT&amp;T's blue-striped sphere as their avatar. Granted, with a foreboding Tweet like that, I might not have wanted to respond either, but I'm a customer, so AT&amp;T should have been paying attention.</p>

<p>I have to admit I was perplexed that that the AT&amp;T sphere is not participating more...</p>]]></abstract>
	<taxonomy><![CDATA[Media]]></taxonomy>
	<date_published>2009-05-21T18:05:00-04:00</date_published>
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