1.0 link 64621 <![CDATA[iPhoney? What Is An Apple If It Loses Its Core?]]> http://www.huffingtonpost.com/dov-seidman/iphoney-what-is-an-apple-_b_64621.html One thing jumped out at me during Apple's latest customer relations challenge. Charting the consumer and public reaction of consumers to Apple's iPhone price cut, the Los Angeles Times quoted Jonte Richardson, a 36-year old filmmaker, who said:

It feels like you're being punished for being brand-loyal. If they're going to change their price and policies, then they should at least take into consideration the people who made them who they are.

Apple has developed an admirably close relationship with its customers over the years. Early-on,...

]]> 2008-03-28T02:47:00-04:00