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Shelly Palmer

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Apple OSX Lion & Microsoft Exchange: The End of Fanboy Days

Posted: 02/10/2012 4:24 pm

Back in April 2011 I wrote a scathing review of Microsoft Office 2011 for Mac. I was specifically distressed by the highly touted addition of Microsoft Outlook, because after careful testing, I could reach only one conclusion: it sucks. My solution for the total suckage of Outlook for Mac 2011 was to run Microsoft Office for Windows 2010 on the Macs around my office using a program called Parallels that (in simple terms) allows you to run Windows and Windows compatible programs on your Mac.

This sub-optimal solution became even more sub-optimal as we added more people to Microsoft Exchange. So, some intrepid souls decided to try something radical ... they used Apple Mail, iCal and Address Book to interface with Microsoft Exchange. Low and behold ... praise be to Jobs ... it worked. There were happy Mac Fanboys all over the office singing the praises of Cupertino and loving the fact that Apple was in the business of doing business.

Hallelujah, Apple got its enterprise on. Time for Snow Leopard sock puppets! We were all thinking about making the switch. But ... just as quickly as we had fallen in love with the Apple Mail/Microsoft Exchange solution, came the End of Fanboy Days ... OSX Lion 10.7.x.

There are many wonderful things I can say about Apple's OSX Lion operating system, but compatibility with Microsoft Exchange isn't on the list.

All of our new MacBook Air computers came with OSX Lion 10.7.x preinstalled. As I am fond of saying, my MacBook Air is simply the finest computer I have ever owned ... except for one small issue ... iCal under Lion is incompatible with Microsoft Exchange. A few minutes googling the error message confirmed our worst fears -- Apple knows about the bug and has done nothing to fix it.

The issue is subtle, but it is a deal breaker. Under certain conditions, you can't send and receive meeting requests and get the title of the meeting to show up in iCal. You get a blank meeting. When it happens the first time, you assume that you have done something wrong. After a few more times, you ask your system admin what's up. By the 10th time you lose your meeting info, you type the issue into Google ... that's when the enormity of the situation hits you. You've just opted into a workflow that is completely useless for the doing of business with 92% of the business world. Want a list of compatibly issues; just search for your favorite flavor -- it's not pretty.

To say that we did everything to solve this would be to understate the issue. No eclectic techno-geeky trick was left untried. Bribes to friends at Apple, calls out to hackers, even a FB plea to Fanboys around the world ... all to no avail. :(

The ultimate solution is so sad, I have named it the End of Fanboy Days. We are now the proud owners of a bunch of 17″ HP ProBook 4730s running Microsoft Office Professional over Windows 7 Professional. HP's Value Added Reseller (VAR) channel rocks! If you ever need a bunch of computers that are sturdy, built for business, free of bloatware and ready to use when you get them, call your favorite HP VAR. Talk about flawless integration with Microsoft Exchange -- everything works so perfectly, it's sinful!

I still carry my MacBook Air. For me, it is still the ultimate computer in the galaxy. I don't mind having the crippled Microsoft Office for Mac 2011 running on this computer because I don't do any administrative functions with it. But, if I didn't have an executive admin and an administrative assistant who keep my calendar, I would have to choose between crippled Outlook functions or non-functional appointment compatibility in iCal. Two unacceptable options.

If you don't use your computer for business and don't have to have a computer that is 100% Microsoft Exchange compatible, nothing here really concerns you. However, if you are truly trying to use a Mac running OSX Lion 10.7.x as a business tool to interoperate in Microsoft Exchange environment ... sadly, it is truly the End of Fanboy Days.

 

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01:55 AM on 02/13/2012
Thank You
The given information is very effective
i will keep updated with the same
photo
HUFFPOST SUPER USER
Querent
I say the things that have to be said.
12:47 AM on 02/13/2012
I've used both Parallels desktop and VMWare Fusion to run Windows on a MacBook. VMWare is cheaper, easier to use, and works much better than Parallels, in my experience.
02:36 PM on 02/12/2012
I don't understand e-mail technology, but my company is a Mac house and we just solved the Exchange compatibility issue by moving our calendaring to Google. I still use iCal on my Mac (Lion), but somehow it's connected to Google and it works fine when I get Exchange-based invitations from outside the company. All hail the cloud?
11:42 AM on 02/12/2012
Three things: We could have absolutely fantastic tech right now if there was a model for collusion rather than competition. Many resources are wasted on PREVENTING someone else from coming out with a better product. The second is the blindside characteristic of designers that ends in "unexpected results" when average users interact with products. The third is "dumb" interfaces that causes us to have to "flush the toilet to make toast" -- a metaphor for how my kitchen would work if designed by an IT engineer. Wouldn't a fantastic application for artificial intelligence be for our computers to actually LEARN how we use them and what we use on them, and then "know" how to integrate a new or updated program into our system? Hint: hire more women (big picture) designers.
02:49 PM on 02/11/2012
Exchange 2010 + Lion 10.7.3 = no problems with iCal integration. I'm a sysadmin for a small high school and exchange + Lion has been great for us...
Also OWA is great with the SP2 enhancements- giving you even deeper integration without purchasing Outlook or Parallels. Must be a slow news day....
02:22 PM on 02/11/2012
Apple's disregard for calendaring is monumental. First they abandon Snow Leopard users from compatibility with iCloud, and now they dump Exchange. One can only assume that Apple's efforts into the enterprise are half-baked or insincere.
12:29 PM on 02/11/2012
I am not all that pleased with Windows 7. Had to have my company laptop re-imaged twice now because of issue with wireless communications not working.

I would like to see MS Exchange abandoned all together. It is MS that does not want to have open standards, they only want you to purchase MS products.

This author is blaming Apple, well MS Office is a MS product not an Apple one. MS develops it.

BTW I run VMware Fusion with Win-XP and MS office. I have no issues with MS Exchange and work. Only reason I have Fusion running.
10:08 PM on 02/11/2012
If it weren't for MS products (Office for Mac) there would be no Mac computers. Gates both gave Jobs a 150 mil loan AND agreed to continue making Office for Macs to keep them afloat.

BTW My sons macbook has spent more time at the genius desk than his own desk.
11:55 PM on 02/11/2012
Yep Apple is not richer then MS and Google put together.

That is not true about the genius desk unless it is user issues. Apple so far has been great standing behind their products. If they can not fixit they will replace it. But from the experience of one of the largest Mac Users group very little breaks.

I like Apple sure. But I also run sever Linux servers and PC hardware with Linux so I am not per se an Apple fan boy and have 30 years in computers. I have also worked Apple since their beginning so I know a bit about how thye do business, not been all good.

But I think you should read up a little bit more on the history of Apple as well.

BTW why would even BUY Offcie for Mac MS has no incentive to make it work well. just buy Fusion install Windows then Office. Keep Office on the OS it was intended to run on. MS does not do other OS well at all.
04:35 AM on 02/11/2012
I never noticed that Microsoft Exchange was even compatible with Microsoft Exchange.... it seems to remain one of the weakest pieces of software in the MS suite.

But if you got to have it... run Windows 7 on Parallels Desktop and everything works as well as it would on any PC. Expensive solution? Yes. But if one has to (and I have to), at least... it just works.
02:54 AM on 02/11/2012
Calendaring is indeed the biggest unmitigated disaster in the Apple ecosystem — not just for Exchange users. iCal and its supporting servers in the iCould system deserve CEO attention, now.
12:20 AM on 02/11/2012
and windows 8 is the new chapter hot off the press for microsoft. microsoft finally has great products coming out because the justice department saga is over. they can innovate again.

windows 8 is scalable from your pc, notebook, tablet, and phone. it is the start of a new era for microsoft. the only hard part is waiting for the release.

and for the fun side of things, how about that new xbox dashboard w/ kinect... kinect, coming to a windows 8 machine near you!
02:27 PM on 02/11/2012
Windows 8 appears to me to be the same thing Lion is to OS X - unnecessary changing of an interface to imitate a mobile OS. Let's hope the new file system in 8 makes it worth the while.