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Spencer Critchley

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Why Romney's 'Mad Men' Campaign Is Failing

Posted: 07/16/2012 11:54 am

Last time, I talked about why Mitt Romney didn't care if, as has happened so many times, he was caught lying and flip-flopping. Since then, we've seen his five-network sprint trying to explain Bain Capital, indicating maybe he's starting to care now. Here, I'll talk about why he should.

It comes down to this: the Internet only looks like TV.

In the 1960's, Republicans figured out what TV could mean for political campaigns. As with TV ads for consumer products, imagery would matter a lot more than the reality: you sell the sizzle, not the steak, as the old ad adage (see Ad Age) has it. Joe McGinniss witnessed the transition, and described it in chilling detail in The Selling of the President, 1968. McGinniss quoted Roger Ailes, who worked for Richard Nixon's '68 campaign (and went on to run Fox News):

This is the beginning of a whole new concept... This is it. This is the way they'll be elected forevermore. The next guys up will have to be performers.*

It was by controlling his image on TV that the deeply unpopular Nixon finally was able to win the presidency. Ever since, Republicans have campaigned on the lessons they learned about TV back then. For a long time, those lessons served them well.

The trouble is, TV is no longer our culture's dominant medium. It's being replaced by the Internet.

People tend to understand new technology in terms of the technology they grew up with. To people who grew up in the '60s, the Internet just looks like a more advanced, fancier TV. But there are two big differences, which pose big problems for anyone trying to run a Mad Men campaign in 2012:

  1. Unlike TV, the Internet has a memory.
  2. Unlike TV, the Internet makes sharing easy.

TV content used to disappear after each broadcast. That was good for Mad Men campaigners: you could say all kinds of stuff, flip-flopping your head off -- even outright lying -- and within about 30 days, almost no one would remember.

It was also good for Mad Men that TV was hard to share. At first, you couldn't even record it. When VCRs came along, it was still a bother to make more than a few copies. So if you happened to capture unflattering footage of a candidate, the impact was limited to you and a few friends.

But now, almost everything that ever appears in the media stays there forever. And anyone can share it, with an unlimited number of others, instantly and for free.

To those who did grow up with the Internet, these points are so obvious as to hardly need saying. But I don't think they're obvious to Mitt Romney and his team, who often seem like time travelers from decades ago, down to the all-too-perfect Etch-A-Sketch gaffe for which Romney adviser Eric Fehrnstrom will forever be known. The Etch-A-Sketch is a TV-like toy that dates from 1960.

In asserting that a candidate can safely reverse himself between the primary and the general election, Fehrnstrom is exactly right -- in 1968. And he would still be right in most of the election years since. But he's wrong now, in a way that is proving fatal to Romney's campaign.

Because of the Internet, Romney's reversals of position all exist at the same time, right now and forever, in an eternal present. And because there are so many of them, and because they are so dramatic, they have come to define him. Romney is the Mad Men candidate taken to the absurd extreme: entirely marketing-driven, completely hollow. The fact that even Romney's persona is so amazingly TV-like -- with his bland, anchorman's good looks and sitcom dad mannerisms -- only makes it worse. Sadly for his throwback backers, I'm sure they thought it was an advantage that he appears at all times to be emanating from a Burbank sound stage.

One ad industry wag realized he might as well complete the circle of (artificial) life and turn Romney into an actual product: Mitt Flops, billed as the "politically expedient footwear". Each pair comes imprinted with two of Romney's contrasting postions, for example on abortion:

On Mitt's LEFT foot, he's Pro-Choice and Roe v. Wade should be left alone. On Mitt's RIGHT foot he's Pro-Life and Roe v. Wade should be overturned. It all depends when you ask the question.

Based on the past practices of Romney's ad consultants Russ Schriefer and Stuart Stevens, they think they can husband their cash, let Obama spend his and wait till the general election to do a TV blitz introducing a new, improved Romney. After all, no one remembers the old detergent once the new, brighter one comes out, right?

Yes, they do, nowadays. In what's known as comparative advertising, one product is pitted against another: Brand X vs. Brand Y. Thanks to the Internet, Romney is both. All the Obama campaign has to do is show that ad, over and over.

------------------

*1988 paperback edition, page 155.

 

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Last time, I talked about why Mitt Romney didn't care if, as has happened so many times, he was caught lying and flip-flopping. Since then, we've seen his ...
Last time, I talked about why Mitt Romney didn't care if, as has happened so many times, he was caught lying and flip-flopping. Since then, we've seen his ...
 
 
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HUFFPOST BLOGGER
Spencer Critchley
02:49 PM on 08/25/2012
The Washington Post has now done an in-depth profile of Romney's Mad Men - and it turns out that's how they think of themselves, too: http://wapo.st/PQcs0t
09:03 AM on 07/20/2012
This is an encouraging point of analysis. However, I worry that voters in the Battleground states are still tv viewers. Will the internet voters come to the polls?
MThomasNC
Retired, Sassy, Senior Citizen
01:05 PM on 07/18/2012
I've always cried out 'let's go to the video tape' and JonStewart uses the tapes most effectively. There is no need to have a cottage industry of talking heads doing 'he said, she said.' It's all on tape.

Dems' need to use more of this technology to show what GOP said then and now. They are getting away too much with their 'bait & switch', double talk, distortions, misinformation.

Now GOP is crying about defense cuts but they are the ones who put that on the table last year during the 'raising of the debt ceiling' debate instead of increasing taxes. It's time for those video tapes to come out showing GOP scornful glory.
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HUFFPOST SUPER USER
booker52
avid reader
02:59 AM on 07/18/2012
Great piece
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HUFFPOST SUPER USER
WILLJLA
Seneca Falls, and Selma, and Stonewall
02:33 AM on 07/18/2012
Romney is the Mad Men candidate taken to the absurd extreme: entirely marketing-driven, completely hollow.

And you can't sell dog food no matter how good the ads are -if dogs won't eat it !!!!! Marketing 101
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rpeterson2205
Half troll, half realist, all asshole.
02:03 AM on 07/18/2012
i love articles like this. they make me feel excited to be living in the times that i am.
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the964kid
Friends don't let friends vote GOP
12:05 AM on 07/18/2012
Brilliant observation made by this author.

Funny how Romney, as well as many other modern (and by that I mean extremist right wing) republicans now are so outraged and offended when the media simply plays their own actual quotes back. Does the entire party not understand these things called Google or YouTube??! Romney epitomizes this lack of awareness or understanding of the Internet.
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HUFFPOST SUPER USER
annekeb68
Fairly Unbalanced
03:41 PM on 07/17/2012
The problem is that they can still get away with it because there are still enough voters dumb enough to believe them.
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bluedog24
< I'll vote Republican when...
01:41 PM on 07/17/2012
Put Willard on the spot, and he flip-flops continually. The one place where TV may be his downfall is in a live debate. Where he cannot control the questions and has to respond and explain, he will have a hard time looking presidential vs. Obama. The big money can buy TV ads and run them until the money runs out, but if nobody but his base is paying any attention, it is wasted money and effort.
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HUFFPOST PUNDIT
MarcEdward
likes all cats more than most people
11:05 AM on 07/17/2012
Aw MAN, don't tell them!
Jamchinadian
The naked truth is better than a well dressed lie
02:57 PM on 07/18/2012
Ha Ha!
10:47 AM on 07/17/2012
I hate when a young person defends their ignorance of history by saying, "How do I know? I wasn't even born yet!" Youth is simply no excuse for not knowing or caring about what came before.

Similarly, age is no excuse for not knowing how the Internet works and how it's changed the way we receive and perceive information.

Critchley's excellent post refers to "those born with the Internet" and those older folks who weren't. I was willing, perhaps 15 years ago, to give pre-Internet adults like me a pass on this. But in 2012? It's appalling that anyone of any age running a presidential campaign should be so ignorant of how the Internet can help and hurt their candidate.

Youth is no excuse for ignorance or a lack of curiosity, but neither is age. Not at this late date. Not when my 86-year-old father-in-law shatters the time-space continuum every night by watching four ballgames at once on his iPad. I know too many people over 50 who can work the Internet shrewdly and imaginatively, for fun and profit. It's time to stop dividing the cyberworld into "the kids" and "us old folks." Rather, let's just say "those who get it" and "those who don't."
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HUFFPOST SUPER USER
last boomer
I can no longer shop happily
11:38 PM on 07/16/2012
Great Post. Just as the the Conservative era is gasping to a close as a set of principles and arguments, its tactics have become obsolete as well. I would like to read more on this subject. Where would I look?
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05:41 PM on 07/17/2012
Y'see, there's this thing called the internet that lets you look up anything, anytime. I'd start there. ;-)
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HUFFPOST SUPER USER
last boomer
I can no longer shop happily
05:58 PM on 07/17/2012
Wow, great help, obviously you can't be any more specific or you might have provided things called links.
marykayg
Women are NOT a minority.
04:27 PM on 07/16/2012
It is amazing to me that in this day and age ANY politician would say "I don't remember saying that" in light that anyone could pull up a clip of him/her saying exactly "that"! Just amazing.
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HUFFPOST PUNDIT
BlackJAC
It's better to be a black king than a white knight
11:35 AM on 07/17/2012
And then they snivel about how it was taken out of context.
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05:45 PM on 07/17/2012
And how the media is "out to get them."
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Buckeye54
...the One your mom warned you about!
12:20 PM on 07/17/2012
Now they love saying "I don't recall." That way, it's not an outright lie...it's just possible that their memory is faulty. That way, it's not an out and out lie.

How convenient.
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03:48 PM on 07/16/2012
And just as their campaigning is from the 'Mad Men' days, so are their policies.
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03:09 PM on 07/16/2012
And just as their campaigning is from the 'Mad Men' days, so are their policies. They want the world of white men in control and drinking whiskey in the office every afternoon, women as their playthings, and all the other races as their servants.
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thetalkdiva
08:52 AM on 07/17/2012
Couldn't have said it better myself.