Thank you for the kind introduction - it's great to be here in beautiful California - the busiest state when it comes to highway travel. I have worked with GHSA for many years, but the last time I addressed your annual conference was in 2009 in Savannah.
It is near the end of summer and we are all just coasting along until Labor Day. Many of us are now susceptible to believe things that just aren't true -- like campaign commercials! Travel is no different. Urban legends and false truism abound among us fellow travelers.
I'm going to make a prediction, right here; right now: This crowdsourcing phenomenon is just getting started and Yammer is just the beginning of what is sure to be a clown-car chase for the best companies in this sector.
The downgrades in the credit ratings of major banks mean very little to the average consumer, but the downgrade in the credibility of Congress and the mess we have made of our financial regulatory structure should give us all pause.