Have you ever gotten nowhere over the phone with a manager, consumer relations person, or an automated help-line and just given up? Next time, be nice but determined on your quest for quality on the road to consumer power.
By choosing to place their ad dollars with Rush Limbaugh, Angie's List is supporting his regular spew of offensive, vulgar and divisive rhetoric about women, minorities, and just about anyone else that he has in his gunsights at any given time.
The notion that the reputation of a business relies on customer reviews can sometimes end up causing more harm than good. In the case of Angie's List,...