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Bad Service

When HSBC Closes Your Bank Account Without Telling You

Brett King | Posted 01.29.2014 | Small Business
Brett King

I've been a customer of HSBC since 1999, and while that doesn't account for much these days, I grant you, I'm also a blogger that regularly gets 250,0...

How To Get Away With Being Bad At Your Job

The Billfold | Logan Sachon | Posted 09.06.2012 | Money

Customer service! When it’s good it’s good, when it’s fine it’s good, and when it’s bad it can ruin your whole experience—BUT ONLY SOMETIM...

10 Ways To Retaliate Against Bad Customer Service

The Huffington Post | Alicia Ciccone | Posted 08.07.2012 | Money

Hell hath no fury like a customer scorned. We've all been there: that hour-long phone call with a customer service rep that concluded only with a d...

The Light is On, But Nobody is Home

Michael Sanson | Posted 09.15.2012 | Home
Michael Sanson

Mike Sanson is the chief editor of Restaurant Hospitality magazine, a national trade pub that covers the full-service restaurant industry. In every is...

Wine Service: Five Ways Most Restaurants Could Improve

Brad Haskel | Posted 05.25.2011 | Home
Brad Haskel

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Prime Borrowers Penalized While the Sub-Prime are Subsidized

Grant Cardone | Posted 05.25.2011 | Business
Grant Cardone

Everywhere I look today the chant of our culture is "reward, support, subsidize, and bail out the losers and penalize those the winners and the ethical!