If you want to know how to close your bank account, you'll still have to wade through dozens of pages of the traditional account information form. Tha...
Bank fees are still costly -- and going up at many banks. Yet a growing number of big banks are using clearer labeling to help consumers to add up the...
NEW YORK -- A financial regulator has fined Merrill Lynch $2.8 million for overcharging customers with fees and for failing to provide timely trade co...
Have you ever paid slightly more in ATM fees just because you were too lazy to cross the street to visit a bank with cheaper rates? You're not alone. ...
In our monthly survey of Kiplinger's readers, we asked which fees were the most bothersome. You told us that travel fees bug you the most, followed by...
From 24/7 Wall St.: As new regulations have eaten into their profits, banks have looked for new ways to increase revenue from their customers. Many ba...
The average customer has more to lose than to gain from the high-stakes world of bank investing. That's why rules to separate such speculative activity from traditional banking operations would benefit customers who depend on bread-and-butter products like checking and savings accounts.
Starting this summer, some of SunTrust's least wealthy customers will have to pay higher fees on everything from ATM withdrawals to checking accounts,...
As student loan debt soars, so do profits at a little-known company that manages students' financial aid disbursements for some of the nation's larges...
JPMorgan Chase wants it all, catering to everyone from the richest customers who provide hefty returns on deposits to the poorest who are willing to p...
Josh Crawford, 42, of Squaw Valley, Calif., has not had a checking account or credit card in 14 years. But that has not stopped him from participating...
The top consumer watchdog is scrutinizing big banks to see if their overdraft protection policies are doing enough to keep Americans from unwittingly ...
A checking account at Citizens Bank will now cost you double, as the bank joins the ranks of Wells Fargo and a slew of other financial institutions th...
More than 1.3 million people joined credit unions in 2011. The gain is strong evidence that consumers are fed up with high bank fees and are leaving in large numbers for credit unions. But when you dig a bit deeper into the numbers, the results are even more significant.
By almost any measure, 2011 was a rocky year -- high unemployment, volatile markets, rising poverty, protests in the streets. Thankfully, the banks ma...