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Bank of America Customer Service

BoFA CEO Tells Employees To Treat Customers Better

Reuters | Posted 03.30.2013 | Business

By Rick Rothacker Jan 28 (Reuters) - Bank of America Corp must focus on improving customer service as it moves past its crisis-era pr...

America's Least Favorite Bank Revealed

Reuters | Posted 02.10.2013 | Money

(Corrects score for JPMorgan) By Rick Rothacker Dec 11 (Reuters) - JPMorgan Chase & Co jumped to first in a U.S. custom...

Bank of America: The Whopper Giveaway

Don McNay | Posted 05.25.2011 | Business
Don McNay

A Bank of America call center offered Burger King Whoppers to workers as a reward for hitting a quota, while peddling Bank of America products. Somehow this incident sums up everything that is wrong in America.