Bottom-line, your playbook must account for change and disruption. In a sense, the surest way to keep your playbook flexible is to always look for ways to innovate. Innovation is often treated like a buzzword in business
Basketball legend Bill Walton is beloved as much for his boundless enthusiasm and quirky individualism as for his hoops heroism. But the class and perseverance he's shown through decades of severe chronic back, leg and foot pain might just top his most courageous courtside achievements.