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Why I Will Not Buy Another Honda

Ira Israel | Posted 03.17.2014 | Business
Ira Israel

Brand loyalty is a commodity; making customers feel valued is an integral part of doing business in the new economy (in most economies, really) -- particularly when it is always possible to find competitive prices on the Internet.

Waiting to Live: Fighting an Insurance Company for a Life-Saving Surgery

Kirsten Palladino | Posted 02.19.2014 | Healthy Living
Kirsten Palladino

I have a responsibility to myself and to my family to strive for living. And I believed that my insurance company had a responsibility to honor the comprehensive plan my self-employed wife and I have been earnestly shelling out hundreds of dollars for on a monthly basis.

Jeffrey Young

These Health Insurance Companies Are Winning At Obamacare

HuffingtonPost.com | Jeffrey Young | Posted 01.27.2014 | Business

A central promise of Obamacare was to spur competition between insurance companies to drive down health care costs and give consumers more choices. Th...

The Real Reasons Insurers Are Canceling Policies

Wendell Potter | Posted 01.23.2014 | Politics
Wendell Potter

If you relied on the Washington media for your news and information about health care, you'd think that insurance companies would never have considered sending policy discontinuation notices to their policyholders until forced to do so by Obamacare.

Health Insurers Prepare For Obamacare Shoppers

AP | EMERY P. DALESIO | Posted 08.12.2013 | Business

MORRISVILLE, N.C. -- Just down from the Target and Gander Mountain big-box stores and between a nail salon and dental office, North Carolina's largest...

Jeffrey Young

Obamacare Gets A Big Boost

HuffingtonPost.com | Jeffrey Young | Posted 07.10.2013 | Business

Walgreens and the Blue Cross and Blue Shield Association are joining forces to promote enrollment in health coverage under President Barack Obama's he...

The Higher Health Insurers' Claim Denial Rate, the Higher the CEO Pay

Wendell Potter | Posted 06.23.2013 | Politics
Wendell Potter

When you're shopping for health insurance, wouldn't it be great if you could find out every insurer's claim denial rate? And how much each one spent on lobbying and advertising -- and how much they paid their CEO?

How Your Bad Diet Weighs On Your Job Review

MarketWatch | Jen Wieczner | Posted 02.27.2013 | Small Business

Your company already knows whether you’ve been taking your meds, getting your teeth cleaned and going for regular medical checkups. Now some employe...

Health Insurers 'Scared To Death' By Prospect Of Romney Victory

AP | RICARDO ALONSO-ZALDIVAR | Posted 12.28.2012 | Business

WASHINGTON (AP) — You'd think health insurance CEOs would be chilling the bubbly with Republican Mitt Romney's improved election prospects, but inst...

Worried About Profits, Insurers Launch Propaganda Campaign to Scare Consumers Away From Important ObamaCare Provisions

Wendell Potter | Posted 09.08.2012 | Politics
Wendell Potter

Among the most important provisions of the Affordable Care Act are those that try to get us back to something close to the good old days of community rating.

HuffPost Reader Rejoices After ACA Ruling: 'Thank God! My Son Has A Future'

The Huffington Post | Lucia Graves | Posted 06.29.2012 | Politics

When Jackie Davis' son, now 25, was first diagnosed with juvenile diabetes ten years ago, Blue Cross Blue Shield told her he would be uninsurable. For...

Don't Be Fooled By the Big Insurance Companies

Ethan Rome | Posted 06.12.2012 | Politics
Ethan Rome

Goodwill gestures aren't enforceable when you're sick. Insurance companies can't be trusted to behave as good actors unless laws are on the books to prevent them from being bad actors.

Insurers Laying the Groundwork to Remove Consumer Protections if Mandate in Obamacare Is Tossed

Wendell Potter | Posted 07.21.2012 | Politics
Wendell Potter

The worst-case scenario for insurers is if the high court strikes down the provision of the law requiring us to buy coverage (the so-called individual mandate), but allows the law's important consumer protections to go forward.

Health Insurer CEOs' Big Paychecks Are Latest Target of Outraged Shareholders

Wendell Potter | Posted 06.23.2012 | Business
Wendell Potter

During all of my years of helping plan Cigna shareholder meetings, we had an unblemished string of non-events. Relatively few of the big-profit insurers have had to cope with contentious shareholder meetings. Those days are over.

Final Wave Of Blue Cross Workers Heading To Ren Cen

AP | Posted 01.17.2012 | Detroit

DETROIT -- Blue Cross Blue Shield of Michigan is moving another 125 workers into the nonprofit health insurer's new offices in the Renaissance Center ...

Recycling a Front Group to Cheat Us Out of Benefits

Wendell Potter | Posted 01.23.2014 | Politics
Wendell Potter

The insurance industry last month brought the Health Benefits Coalition out of storage. It is now the Essential Health Benefits Coalition, and its goal is to allow insurers and employers to continue selling policies that are swelling the ranks of the underinsured.

They Say Cut Back, We Say Fight Back

Pearl Korn | Posted 01.02.2012 | Politics
Pearl Korn

It will take a whole different crop of leaders and real public servants, who can work unencumbered by special interest influence, to truly cure what ails our nation.

Insurers Plotting How to Circumvent Reform So They Can Continue Selling Junk Health Insurance

Wendell Potter | Posted 12.24.2011 | Politics
Wendell Potter

If the White House caves in to insurance industry demands, millions of low-wage earners will be forced to buy junk coverage on January 1, 2014. If you don't want to be forced to buy junk, send the White House a message. Now.

'It's Tough Enough To Have The Uncertainty of life and death'

AP | MARCUS WOHLSEN | Posted 12.11.2011 | San Francisco

Marcus Wohlsen, Associated Press SAN FRANCISCO (AP) — For the past 2½ years, Terry Kalley's wife has battled breast cancer with Avastin, the wo...

Volunteer Doctors Can't Keep Up With Health Care Demands of Uninsured and Underinsured

Wendell Potter | Posted 10.29.2011 | Politics
Wendell Potter

The health care reform law will go a long way toward solving the access problem in this country. When fully implemented, the number of uninsured Americans will drop by an estimated 30 million. But more than 20 million others will still be uninsured.

Insurers' Bait and Switch

Wendell Potter | Posted 08.30.2011 | Business
Wendell Potter

The health insurance industry's long-term strategy is to move all Americans into high-deductible plans, and they're well on their way to achieving that goal. Once there, you can bet the rates will be hiked up.

Nonprofit Insurers: Reaping Profits at the Expense of the Consumer

Wendell Potter | Posted 08.27.2011 | Business
Wendell Potter

Nowhere are health insurers working harder to thwart reforms that could save consumers billions of dollars than in California, where a proposed bill that give state regulators the authority to reject rate increases that were excessive or discriminatory.

Blue Shield's PR Coup

Wendell Potter | Posted 08.09.2011 | Business
Wendell Potter

As the head of communications for two of the country's largest health insurers for almost 20 years, I recognize an orchestrated spin campaign when I see one. And boy oh boy did I see an award-winning one this week in San Francisco.

Health Insurers Have Had Their Chance

Wendell Potter | Posted 07.31.2011 | Business
Wendell Potter

Private insurers have had their chance to control costs and expand access and have failed miserably. It is time, more and more people believe, to replace them with a single payer: the government.

Insurers to Obama: Transparency Is Essential -- For Everybody But Us

Wendell Potter | Posted 07.23.2011 | Politics
Wendell Potter

The reaction of health insurers to the Obama administration's requirement that they start justifying rate increases of 10 percent or more was quick and predictable: "Not fair!"