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Branch

Bye Bye Tellers - Hello Branch 2.0

Brett King | Posted 05.25.2011 | Business
Brett King

Given the challenges of branch banking today, there's a bunch of innovations taking place in respect to "Engagement Banking" within the branch propert...

The Shrinking Value of Bank Branches...

Brett King | Posted 05.25.2011 | Business
Brett King

I don't know about you, but my time is one of my most valuable assets these days. I work long hours, I travel a lot, when I'm home I am struggling to ...

Is Improving Customer Experience Just Too Hard For Banks?

Brett King | Posted 05.25.2011 | Business
Brett King

The sooner banks get over their fascination with branches as the centre of the customer relationship and start to see all channels as equal, the better off they and their customers will be.

What the Bank Branch Will Become

Brett King | Posted 05.25.2011 | Business
Brett King

I think that branch networks are currently in a precarious situation and bank's might find themselves saddled with a costly anachronism if they don't anticipate the customer behavioral shift.

BANK 2.0: Branch Networks under threat!

Brett King | Posted 05.25.2011 | Business
Brett King

I've spent the better part of the last three months meeting and talking to some of the best and brightest bankers in Australia, Asia, UK and the USA a...

BANK 2.0: Branch-Banking is Alternative, Internet and Mobile are Mainstream

Brett King | Posted 05.25.2011 | Business
Brett King

If banks used customer behavior as a leading indicator of where their money should be spent, our online and mobile banking experience would be far better than it is.

Political Parties Are Not "Checks" Or "Balances"

Chris Weigant | Posted 05.25.2011 | Politics
Chris Weigant

I'm not worried about whether checks and balances will disappear if Republicans don't have more than 40 seats in the Senate. True checks and balances are more fundamental than party affiliation.