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Call Centers

I Hate Customer Support

Jonathan Littman | Posted 11.08.2009 | Business

Read More: Customer Support, Accountability, Call Centers, Customer Satisfaction, Customer Service, Business News
Jonathan Littman

When you need real business support get it from a real person, who works in a real office. Someone accountable. Someone who will give you a phone number where you can call them back, and get results.

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Campaign Phone-Bank Volunteers: Dodging Abuse and Dialing for Victory

Beverly Davis | Posted 11.24.2008 | Home

Read More: Campaign Volunteers, John McCain, Cyber Call Centers, Battleground States, Presidential Campaigns, Swing States, Huffingtonpost., 2008 Campaign, Otb, Call Centers, Barack Obama, Phone Banks, Home News
Beverly Davis

This article is based on contributions from OffTheBus community members who participated in this week's call out. The full byline of contributors appe...

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Have You Been Subjected to Customer Dis-service? Share your Experience

Ernan Roman | Posted 07.10.2008 | Business

Read More: Outsourcing, Cutomer Service, Customer Relationship Management Strategy, Ernan Roman, Voice of Customer Research, Customer Satisfaction, Offshore Customer Support Call Centers, Marketing, Opt-in Marketing, The Full Life, Call Centers, Business News
Ernan Roman

I have an idea for how to get companies to change their approach to customer service. It requires your help. I would like to ask readers of the Huffington Post to share your experiences.

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