How Metra Lost a New Rider
For all the recent crowing from Metra about the transit agency's nifty new homepage, the site's online contact form limits written complaints to 500 characters. Not words. Characters.
For all the recent crowing from Metra about the transit agency's nifty new homepage, the site's online contact form limits written complaints to 500 characters. Not words. Characters.
Chicago Tribune | Richard Wronski | Posted 08.07.2009 | Chicago
Transit riders already have a choice of Red, Green, Blue, Brown, Orange, Yellow, Pink and Purple Lines, but a coalition of South Side activists also w...
Mike Doyle | Posted 12.25.2008 | Chicago
For a public agency in Chicago to threaten to throw homeless people out onto freezing streets in far-flung corners of the city without as much as caring whether they have the means to get to a shelter is unnecessary and cruel in equal measure.
Chicago Tribune | Jon Hilkevitch | Posted 11.23.2008 | Chicago
UPDATE 10/24 "Misunderstandings on how to apply for a free rides program for disabled riders has resulted in a number of applications being rejected...
Chi-Town Daily News | Amy Lee | Posted 11.16.2008 | Chicago
A transit watchdog group says Chicagoans pay more to ride public transit than residents of other major cities, and that proposed 2009 fare increases w...
Mike Doyle | Posted 10.07.2009 | Chicago