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Chip Heath

Don't Even Think About Reading This Post

Adam Grant | Posted 10.13.2013 | Business
Adam Grant

It's maddening when people do the opposite of what we tell them to do. Remind your boss to look at a report, and he puts it off longer. Discourage a friend from taking a job, and she accepts it. You're reading this post, even though the headline demanded the exact opposite.

Get Others to Share Your Ideas and to Buy

Kare Anderson | Posted 04.20.2013 | Business
Kare Anderson

An anger-evoking true story that's spreading, "Exec loses job after allegedly slapping toddler on plane," quickly moved Dan Schawbel to write on Faceb...

4 Biggest Mistakes Small Businesses Make With Social Media

Robbin Phillips | Posted 05.25.2011 | Business
Robbin Phillips

Hate to disappoint, but social media tools are not magical. Yes, connecting with customers on a deep level can pay off big time. But it can also backfire.