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Clients

Book Review: Fifty Shrinks by Sebastian Zimmermann

Jane Simon, M.D. | Posted 06.06.2014 | Books
Jane Simon, M.D.

Threestone Books, Printed in Iceland by Oddi, 2014 This tantalizing book of photographs, depicting psychotherapists in their offices, emerged from th...

Choosing the Right Agency

Rick Roth | Posted 07.20.2014 | Business
Rick Roth

You're a marketer needing an agency... it doesn't much matter your size....the complexities of choice exist regardless. The promises of one stop shopping, new media expertise and brilliant work are rampant.

Why You Must Focus on Results Not Resources

Ian Altman | Posted 06.04.2014 | Business
Ian Altman

If the person earns $2 million and increases shareholder value by $2 billion is that too much, or is she being underpaid? Focus on the results, not the hourly calculation.

The Top 4 Reasons Why Your Blog Is Boring

Tulani Elisa | Posted 05.24.2014 | Media
Tulani Elisa

Keep your posts short and to the point. What was the average attention span in 2013 you ask? Eight seconds. EIGHT SECONDS! There's really not much more to say about that.

Extracting A Budget From Your Client

William A. Beachy | Posted 03.26.2014 | Small Business
William A. Beachy

It's a commonly held belief that giving a vendor your budget upfront is a fool's approach. Because of this, many clients will play dumb when you a...

Why Nobody Replied to Your Email

Ian Altman | Posted 05.11.2014 | Business
Ian Altman

They asked you to send them more information. You sent them a compelling document after you returned to the office. But, that was four days ago... and they still have not returned the email. What happened?

Beating Busters: How To Identify And Avoid Bad Clients

William A. Beachy | Posted 05.05.2014 | Small Business
William A. Beachy

In business, you're going to get ripped off. Get used to the idea. Over time, luckily, you will learn how to spot what I like to call busters, or bad clients.

The Truth About Being Too Busy

Arin Gragossian | Posted 03.08.2014 | Small Business
Arin Gragossian

I think you're a liar. You may not be a liar, but I suspect you could be. I'm also a liar, at least I think I used to be. What makes both of us liars is we constantly say we're too busy.

A Mentor Is a Shortcut

Christine Eilvig | Posted 02.19.2014 | Healthy Living
Christine Eilvig

I have had some intense and transforming mentor sessions this week. That has led me to think about how much easier things get with the right helpers at hand.

Frankenstein Clients?

Michael Ramah | Posted 02.10.2014 | Business
Michael Ramah

In advertising and communications, griping about clients is a time-honored pastime. In tone and substance, it falls somewhere between complaining about the weather and whining about an inconsiderate significant other. It does about as much good, too.

How to Turn Your Customers Into Evangelists

Dorie Clark | Posted 01.23.2014 | Small Business
Dorie Clark

They're exactly the kind of customers you want -- engaged, excited, and thrilled to tell others about your company. But can you actually convert customers into evangelists for your brand, or is it all just luck?

What Does Las Vegas Have in Common With Attorneys?

Ben Hanuka | Posted 10.30.2013 | Business
Ben Hanuka

When cases to go court, they become a gamble. A crapshoot. If you have been involved in a civil court case that went to trial, you know it. People who should win, lose. And people who should lose, win.

The Irony of Seeking Justice for a Client

Ben Hanuka | Posted 10.27.2013 | Crime
Ben Hanuka

We all know that lawyers should strive to seek justice, so to speak, for their clients. But to really seek justice for a client, a lawyer needs to treat the other side, and their story, with respect, fairness and empathy. Only then can a lawyer truly serve his or her client's best interests. That is the irony.

Happy Clients Are Repeat Clients

GalTime | Posted 09.16.2013 | Women
GalTime

Focusing on customer satisfaction is critical, because happy clients become repeat clients. Maintaining clients is even more important for small businesses. By following three simple tips, you can help ensure your clients become happy, repeat clients.

Five Hidden Company Killers

Jack Garson | Posted 06.30.2013 | Small Business
Jack Garson

Some company killers are obvious. Competition. Obsolescence. Too much debt. They're sexy problems. They make the headlines and you're already aware of them. But there are hidden threats that you don't even know exist.

How to Become Indispensable at Work

Felix Tarcomnicu | Posted 06.15.2013 | Business
Felix Tarcomnicu

Do the best you can to come up with excellent outputs on time and within the budget allotted for you. Illustrate your rapport with your team and make an effort to bring the best in them. Through this, you are not just building a good reputation for yourself but also for those of your teammates.

The Good, the Bad, and the Ugly of First Business Interactions

Ian Altman | Posted 04.21.2013 | Business
Ian Altman

You are looking for a specific item. You go to the store. The overzealous salesperson approaches you and asks if they can help you. You respond with "No thanks, just looking." But why do you do that? Each salesperson has an approach that is either the Good, the Bad, or the Ugly.

What Waiting Tables Can Teach You About Growing Your Revenue

Ian Altman | Posted 03.31.2013 | Business
Ian Altman

Like most in that field, I started as a busboy -- clearing tables and refilling beverages. I think that everyone in business should spend at least some time in the role of a waiter or waitress. Why?

Attracting More Clients

Karen Luniw | Posted 06.16.2012 | Business
Karen Luniw

Do you enjoy the people you work with? If you don't, start focusing on their best aspects or start focusing on all the other aspects about your work that you love. What you'll find is that they'll start to shift.

How to Land Superstar Clients

Karen Leland | Posted 10.25.2011 | Small Business
Karen Leland

How exactly does a small business secure a magical stable of superstar clients? It starts by defining what makes up your unique ideal client profile.

Is Your Attorney Sabotaging You?

Henry Gornbein | Posted 10.04.2011 | Divorce
Henry Gornbein

I was in court this morning on a hotly contested divorce. We had been in mediation the night before and it looked like everything was blowing up. I ...

3 Bad Small Business Clients And When To Fire Them

Karen Leland | Posted 09.27.2011 | Business
Karen Leland

It really comes down to the classic 80/20 rule: 20 percent of your clients will cause you 80 percent of the grief in your business. Smart small business owners know how to identify trouble clients right away, head off problems early on and, when necessary, cut their losses.

Tips To Success I Have Learned From My Clients

Denise Vivaldo | Posted 08.16.2011 | Business
Denise Vivaldo

Making deals, retaining clients and getting referrals is the life blood of any business, big or small. But I must warn you that handling clients will be much harder than your actual work.

Can Ugly Design Be Good Design?

Ty Fujimura | Posted 08.08.2011 | Arts
Ty Fujimura

Respected entrepreneur Jason Fried once wrote that the notoriously hideous Drudge Report is actually well-designed. He was right, and he still is. The...

The Crux of Divorce Decisions is The Smell Test

Terri Weiss | Posted 07.11.2011 | Divorce
Terri Weiss

The decision and order are out. Your lawyer flips to the last page, the only one that really matters...