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Communication

5 Things Customers May Not Tell You Before They Leave for Good

Dianna Booher | Posted 08.09.2014 | Business
Dianna Booher

If you've never hired secret shoppers for yourself, here are some common messages they have to communicate to their clients. Are these same issues persuading your own customers to walk away without leaving clues?

The First Leader in My Life:

Manijeh Motaghy | Posted 08.05.2014 | Business
Manijeh Motaghy

Since I wrote my blog about COMANDS: The Seven Traits/Skills of Effective Leadership, many people have asked me to say more about my grandmother, Esma...

6 Signs Your Marriage Is In Trouble

Michele Weiner-Davis | Posted 08.05.2014 | Divorce
Michele Weiner-Davis

Serious marriage problems don't happen overnight; they creep up on people gradually. And shockingly, research shows that, on average, people live i...

The Elusive Nature of Leadership

Naphtali Hoff | Posted 08.01.2014 | Business
Naphtali Hoff

Leadership is one of the most sought after yet elusive concepts in the workplace today. Countless books have been written on the subject, each offerin...

Excellence in Executing: Business Owners' Code of Conduct

Dr. Tiffany D. Sanders | Posted 08.03.2014 | Small Business
Dr. Tiffany D. Sanders

I firmly believe that if these general rules are applied on a daily basis, growth and success are inevitable for your company as well.

Trance of 'Unreal Other'

Tara Brach | Posted 08.03.2014 | Healthy Living
Tara Brach

The truth is: Without a genuine willingness to let in the suffering of others, our spiritual practice remains empty.

The Two Different Meanings of a Breakup

Susan Winter | Posted 07.28.2014 | Women
Susan Winter

How do you know the correct message within a breakup speech? How can you tell if it's definitive, or a threat set up as a test?

Digital Voices and Corporate Reputation

Chris Komisarjevsky | Posted 07.30.2014 | Business
Chris Komisarjevsky

In just one click and a nanosecond, social media have a lot to say about corporations, their behavior and, ultimately, their reputations.

10 Tips to Enhance Your Vocal Leadership

Arthur Samuel Joseph | Posted 07.29.2014 | Business
Arthur Samuel Joseph

Great leaders communicate their drive, passion and commitment not simply in their rhetoric, but embody them in the tones of their voices, through their body language, in the very sinews of who they are.

I Still Just Don't Understand

Paula H. Noe | Posted 07.28.2014 | Travel
Paula H. Noe

I have been living my dream in Italy since September, so I have been watching and learning and trying hard to comprehend since then, with mixed succes...

The Real Cure for Divorce and Adultery... and It's Not What You Think

Lisa Haisha | Posted 07.29.2014 | Divorce
Lisa Haisha

Can something as simple as heart-centered communication really be the solution?

Five Tips to Transform Talent in the Workplace

Anne Loehr | Posted 07.28.2014 | Business
Anne Loehr

If you look at all these questions, the underlying issue is talent. How to attract, recruit, hire, onboard, mentor, develop, coach and lead a team of people who fit the organizational culture and produce results for your organization.

Examine Your Success Strategies: Your Weekly Wake-Up Call to Become a More Effective Leader

Anthony Silard | Posted 07.22.2014 | Business
Anthony Silard

They seek clarity rather than confusion about how to grow in their positions. A clear system that defines success, how it will be measured, and what the rewards will be provides employees with this security.

Just Communication

Ron Nikkel | Posted 07.22.2014 | Religion
Ron Nikkel

Truthful words are not beautiful; beautiful words are not truthful. Good words are not persuasive; persuasive words are not good. (attributed o Lao Tz...

3 Things To Do Before Your Child Custody Mediation Appointment

Caroline Choi | Posted 07.22.2014 | Divorce
Caroline Choi

One of the ugly realities of divorce is that you and your spouse have to divide your time with your children. Instead of the luxury of having your ch...

Dear Family Whisperer: How to Find Time for Our Relationship?

Melinda Blau | Posted 07.22.2014 | Parents
Melinda Blau

Remember that you chose each other to make a family. Continuing to "discover" each other will keep your family strong.

What to Ask Before You Speak

Erin Donley | Posted 07.22.2014 | Healthy Living
Erin Donley

If we can break free from obligation and expectation, imagine the freedom we could feel. Relationships can improve as long as we continue to speak our truth, not just to be heard, but to strengthen our connections and remember how much our words matter.

7 Essential Steps to Leap into Entrepreneurship

Bobby Umar | Posted 07.21.2014 | Business
Bobby Umar

Starting a business can be a scary thing. You give up the stability (albeit perceived) of a steady income with benefits. You put your career on hold. You sacrifice significant time and energy for the first several years just to get up to your former corporate salary. You enter a risky area where most people fail within five years.

What to Do About the Cranky, Miserable People Around You

Deirdre Maloney | Posted 07.21.2014 | Healthy Living
Deirdre Maloney

Even when you don't do it, when you sit there quietly, they drain your energy. They create a cloud that surrounds you for hours. The good news? There's something you can do about it. You can walk away. No, really. Whether literally or metaphorically, you can extract yourself from these situations.

A Tender Alzheimer's Love Story

Marie Marley | Posted 07.20.2014 | Fifty
Marie Marley

Ed, my Romanian soul mate of 30 years, had Alzheimer's. And I knew I'd never be able to accept it. It was so bad I couldn't have a meaningful two-way exchange with him. He couldn't advise me about my problems or praise me for my successes as he'd always done.

I Don't Know

Luise Meyer | Posted 07.19.2014 | Women
Luise Meyer

From an early age, we learn that we are better off attempting an answer than confessing to an information gap -- after all, there is a chance we could get it right. Then, as working adults, this behavior is further reinforced. So, what's the problem?

A Conversation on Death and Dying With My 5-Year-Old Daughter

Rosalinda Mercado-Garza | Posted 07.16.2014 | Healthy Living
Rosalinda Mercado-Garza

My daughter is weeks away from celebrating her seventh birthday. We've experienced additional and unexpected deaths in the family since her paternal grandfather's departure. She often recalls our reading of the children's book that helped her understand the cycle of life.

I Really Need a Fish in My Life

James M. Chesbro | Posted 07.15.2014 | Parents
James M. Chesbro

"Daddy," he said, turning toward me, the palms of his not-yet 3-year-old hands up, arms spread. "I really need a fish in my life." He squinted his eyes, the wrinkles in his sun-kissed face pressed for an appeal.

Conversing With 'Leading Man' Tracy Thresher

Ariane Zurcher | Posted 07.12.2014 | Healthy Living
Ariane Zurcher

Tracy Thresher and Larry Bissonnette are the stars of Wretches and Jabberers, the documentary film by Oscar award-winning and two-time Academy award-n...

FWIW (For What It's Worth): Don't Judge Me By My Generation

Deborah Grayson Riegel | Posted 07.11.2014 | Business
Deborah Grayson Riegel

We can certainly learn some of the characteristics, defining moments and values of each generation, but that's no substitute for taking the time to getting to know the characteristics, defining moments and values of the actual individual people themselves.