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Complaints

Why We Should Ditch Complaining and Actually Do Something About Our Problems

Unwritten | Posted 11.24.2014 | College
Unwritten

Complaining leaves us nowhere, no better than before the complaint left our mouths. It's "madness" and it makes us the victims in our own life stories. Instead of complaining in vain, we have three options we should use instead.

What To Do When Your Best And Oldest Customer Isn't Happy

Gregory P. Demetriou | Posted 11.11.2014 | Small Business
Gregory P. Demetriou

You have a long relationship with this customer and it is exactly at this time they need to know that you're genuinely upset with whatever has developed. You need to take a breath before you engage with customer or staff. You also need to understand that giving up completely to whatever demands are made and make the situation go away is not always necessary.

What Do Banks Have to Hide From CFPB's Efforts to 'Make the Market for Credit Work Better'?

Ed Mierzwinski | Posted 10.22.2014 | Business
Ed Mierzwinski

This month, two different but powerful Wall Street bank lobbies launched self-serving attacks on the Consumer Financial Protections Bureau's most recent efforts to make banking markets more transparent. What do the banks have to hide?

I Went 21 Days Without Complaining And It Changed My Life

Tim Ferriss | Posted 09.21.2014 | Healthy Living
Tim Ferriss

I wanted to cut out the commiserating most of us use for 30-40 percent of all conversation (if you don't believe me, keep track of how many people start conversations with you in the next 24 hours that center on a complaint or criticism).

The Secret to Dealing With Chronic Complainers

Guy Winch, Ph.D. | Posted 09.06.2014 | Healthy Living
Guy Winch, Ph.D.

What makes it so difficult to deal with chronic complainers is how resistant they are to support, cheering-up or advice. The secret to dealing with a chronic complainer is to first understand his or her mindset. Here are three pieces of advice...

Don't Shoot the Second Arrow!

Susan Bernstein | Posted 06.08.2014 | Healthy Living
Susan Bernstein

Apparently, the Buddhists say that any time we suffer misfortune, two arrows fly our way. The first arrow is the actual bad event, which can can, indeed, cause pain. The second arrow is the suffering. That's actually optional. The second arrow represents our reaction to the bad event.

Lost Your Mojo?

Linda Bloom LCSW and Charlie Bloom MSW | Posted 05.10.2014 | Healthy Living
Linda Bloom LCSW and Charlie Bloom MSW

Being in touch with our yearning, and anchoring our desire, is not an event, but an ongoing process. In taking it on we strengthen our motivation. And for whatever our heart desires, that's always a good thing.

Angry Variable Annuity Owners Seek Restitution

Chris Wang | Posted 03.15.2014 | Money
Chris Wang

If you are considering buying an annuity, it is important to take your time to understand exactly what you are buying and know it will meet your needs.

Watchdogging Private Student Loan Companies

Ethan Senack | Posted 01.23.2014 | College
Ethan Senack

The Consumer Financial Protection Bureau's public complaints database levels the playing field for private student loan borrowers -- giving aggrieved private student borrowers true negotiating strength in a financial marketplace that is tilted toward banks.

WATCH: This Woman Freed Her Mind And Improved Her Relationship With One Easy Fix

Posted 10.15.2013 | Healthy Living

Sibyl Chavis was working as an attorney and dealing with all the stressors that come with the job when she realized how much of her day she spent comp...

6 Things About Travel That'll Really Make You Mad

Christopher Elliott | Posted 12.04.2013 | Travel
Christopher Elliott

These six things should make you come unhinged, too. They're flat-out wrong and beg for regulation.

What Are the Most Popular Credit Card Complaints

Simple. Thrifty. Living. | Posted 12.02.2013 | Business
Simple. Thrifty. Living.

While billing issues and interest rates are obviously a sticking point when it comes to dealing with your credit card lender, most of the top five complaints from consumers revolve around issues that seem a little less expected.

The Problem With Tours

Caroline Henshaw | Posted 11.17.2013 | Travel
Caroline Henshaw

Tours, as far as I'm concerned, are like Marmite -- you either love them or hate them. (For the non-Brits out there, change Marmite to rap music, smoking or black coffee and you'll get my point.) Unfortunately, it seems I am in the hate camp.

Family Members: Don't Sweat the Small Stuff at the Nursing Home

Marie Marley | Posted 11.16.2013 | Fifty
Marie Marley

Sometimes, there's friction between family members and nursing home staff. Sometimes, complaints are warranted and must be registered. But other times, as long as no harm is being done and the resident isn't complaining, it's best for the family to avoid protesting.

Customer Service Meets Social Media

Michele Masterfano | Posted 08.12.2013 | Business
Michele Masterfano

Customer service has been on my mind lately. Bad customer service, that is. I recently cancelled a local newspaper, asking for a refund of the remai...

Airline Passenger Complaints Surge

AP | JOAN LOWY | Posted 06.08.2013 | Travel

WASHINGTON — Virgin America did the best job for its customers among leading U.S. airlines last year, a report said Monday, as carriers overall ...

Your $14,000 a Year Investment in Rotten Eggs

Stacey Alcorn | Posted 04.30.2013 | Healthy Living
Stacey Alcorn

Complaints are the rotten eggs that you are currently investing in. Even worse, you are gifting them to those around you. I'm about to show you the price you are paying for your grievances.

The New 'Digital Dead Zones' and Removing Your Rights to Communicate: Deny the AT&T FCC Petition Now

Bruce Kushnick | Posted 04.27.2013 | Technology
Bruce Kushnick

AT&T, Verizon and Centurylink, who are corporate sponsors of the American Legislative Exchange Council (ALEC), have declared war on the American public.

10 Reasons Guests Will HATE Your Wedding

Bridal Guide | Posted 04.14.2014 | Weddings
Bridal Guide

Your wedding is about you and your fiancé getting married and sharing your love and commitment with those around you. However, I personally feel that my guests' enjoyment is paramount to that experience.

Jason Linkins

Political Reporters, Pundits Unmoored By The Uncertain Election They Wanted Yielding So Much Uncertainty, According To Politico

HuffingtonPost.com | Jason Linkins | Posted 10.31.2012 | Media

WASHINGTON -- Politico has figured it all out. There is an election happening, and it could result in one guy being elected president, unless it doesn...

Catherine New

Student Loan Servicing Complaints Are 'Early Warning'

HuffingtonPost.com | Catherine New | Posted 10.16.2012 | Money

The private student loan industry smells a lot like the subprime mortgage industry: Dead ends, runarounds and few live customer service representative...

You Are the Answer

Monique Ruffin | Posted 10.11.2012 | Politics
Monique Ruffin

This election might be one of the great defining events of our time. Are we spectators standing on the sideline, waiting to see if our guy will win, or are we in the game playing for the victory we desire?

Seek Clarity And Be At Peace

Dennis Merritt Jones | Posted 11.03.2012 | Healthy Living
Dennis Merritt Jones

Have you ever known a chronic complainer? They focus on some situation, person, condition, or problem they don't like and it becomes their story; they tell it over and over again to anyone who will listen and, hopefully, get on board to commiserate with them.

Is the Customer Always Right?

Mark Hillary | Posted 10.09.2012 | Business
Mark Hillary

Things don't always go to plan and when customers feel let down they have always wanted to express their disappointment. This has now become easier with the advent of social media.

Man Calls 911 To Complain About Skyline Chili's Service

The Huffington Post | Rebecca Ballhaus | Posted 09.04.2013 | Weird News

UPDATE: Christian Luckett pleaded guilty to a minor-misdemeanor conduct conviction, according to the Fox19 news site. Bad service isn't a crime,...