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Concierge

A Traveler's Guide to Tipping at the Hotel

WHERE | Posted 09.01.2014 | Travel
WHERE

From the porter to the valet to the cleaning staff, here's how to tip at your hotel -- as told to us by a concierge for one of Chicago's top hotels.

Element Lifestyle: The Personal Concierge to the A-List

Duane Wells | Posted 08.24.2014 | Travel
Duane Wells

The glitterati almost always have a helping hand - a wizard of sorts responsible for pulling all the levers behind the scenes to ensure that life in the fantasy land that is their world is always picture perfect and hassle free.

For a Smarter Trip, Consult Your Concierge

Christopher Elliott | Posted 04.23.2014 | Travel
Christopher Elliott

Instead of asking your questions on the spot, Chopra advises calling ahead of time and giving a concierge a chance to dig and do some research for you. Relay the specifics of what you're looking for, be friendly and respectful, and remember how useful a concierge can be.

You've Found Someone: Now What? Relationship Management for Busy New Yorkers

Jill Di Donato | Posted 04.12.2014 | New York
Jill Di Donato

One of Knox's goals is to get people outside of their comfort zones. "You want to be a little uncomfortable," he explains. "That creates conversation, laughter, adventure."

The Health Care Option Most 20-Somethings Didn't Think They Could Afford

Ilana Jacqueline | Posted 01.23.2014 | Healthy Living
Ilana Jacqueline

I steadily unloaded what had felt like a permanent weight off my shoulders and into my doctor's hands. With him managing my treatment, other doctors, and making sure I would never have to spend hours explaining myself before getting emergency treatment -- I could have a life again.

Could This App Change Hotel Phones Forever?

Hotel Chatter | Posted 09.24.2013 | Travel

Last week, we wondered about the future of hotel phones, noting that the technology of old is all but obsolete in today’s world. While the whole cha...

The Strangest Hotel Butlers Around the World

Conde Nast Traveler | Posted 09.11.2013 | Travel
Conde Nast Traveler

A fireplace butler? A fragrance concierge? They're real, and you'll find them -- plus plenty of other super-specific assistants -- at hotels around the world...

'Overservice' In Hotels And Resorts: An Embarrassment of Riches

Dane Steele Green | Posted 06.16.2013 | Travel
Dane Steele Green

Like temperature or mortality, service comes in degrees. Too little, and the hotel or store comes off, at best, as lazy. But too much and it begins to seem that it's trying too hard.

Rizzoli: Your Fantasy Bookstore

GloboMaestro | Posted 04.28.2013 | New York
GloboMaestro

For nearly 50 years, Rizzoli Bookstore has captured the imaginations of bibliophiles with its sophisticated and stunning Old-World charm along with a drool-worthy collection of coffee-table books that the Italian publisher, is known for.

TCHO: San Francisco's Willie Wonka Chocolate Factory (VIDEO)

GloboMaestro | Posted 04.01.2013 | Home
GloboMaestro

Ghirardelli may be San Francisco's best known chocolate, but production moved away years ago. Today, TCHO is the real San Francisco chocolate -- and it's the only place in town involved in the entire chocolate making process.

See San Francisco on a Bicycle Built for You

GloboMaestro | Posted 03.19.2013 | San Francisco
GloboMaestro

San Francisco is one of America's top bike destinations -- and Mission Bicycle is leading the charge. As the only shop in town that makes its own custom cycles, they'll help you design every component from frame size to color-coded tires.

Miami's Nightlife Concierge

Oyster | Posted 03.11.2013 | Travel
Oyster

Many hotels grant guests unique stays, but a select few go a step further by offering over-the-top services. While some are bit excessive -- even for our tastes -- others provide distinct experiences for their individual guests' needs that can make a vacation that much more memorable.

Katie Bindley

The Help: Concierge Services Get Hyper-Personal

HuffingtonPost.com | Katie Bindley | Posted 12.26.2012 | Small Business

(Illustration by Stephen Webster) Amanda Jones, a real estate agent from San Francisco, toured her house one day last month and counted the numbe...

The View From Behind The Concierge Desk

Michael Romei | Posted 10.08.2012 | Travel
Michael Romei

As the head concierge at the Waldorf Astoria New York, I've seen and arranged it all: from arranging live music performances for heads-of-state to teaching Japanese guest how to whistle down a taxi.

Some Super Rich People Have Their Own Emergency Rooms

The Huffington Post | Bonnie Kavoussi | Posted 03.16.2012 | Business

Money may not be able to buy happiness, but it can pay for you to avoid the headache of a waiting room. And that's a start. Some wealthy household...

Secrets Of The New York Public Library As It Turns 100

GloboMaestro | Posted 09.19.2011 | New York
GloboMaestro

In this video, Raphael Pallais, chef concierge of The Plaza, shows some of the library's secrets -- from the fabled stacks that few visitors ever see to the collection of objects from literary giants like Charles Dickens.

Midtown Manhattan's Best Wine Bars

GloboMaestro | Posted 05.25.2011 | Travel
GloboMaestro

In Hell's Kitchen, where so many new things have been brewing lately, the drink of choice is unequivocally wine.

WATCH: How To Eat Like A Local In San Francisco

GloboMaestro | Posted 05.25.2011 | Travel
GloboMaestro

Is there a city in America that cares more about locally-sourced food than San Francisco? If so, Antonio Barrios, chief concierge at The St. Regis ...

WATCH: Finding The Bowery's Rock & Roll Roots

GloboMaestro | Posted 05.25.2011 | Travel
GloboMaestro

CBGB was once the center of New York's punk-rock scene on the Bowery. But do you know about the club's latest incarnation? City insider, Laura Cooper...

Miami: New Symphony Hall Opens By Star Architect Frank Gehry

GloboMaestro | Posted 05.25.2011 | Travel
GloboMaestro

Miami is abuzz with symphony fever! Tuesday marks the opening of a new concert hall designed by legendary architect Frank Gehry for the New World Sy...

Last Minute Luxury, for Those Who Have It All

Stacie Krajchir | Posted 05.25.2011 | Style
Stacie Krajchir

For those who have it all, I present you with the splurge guide -- a perfectly seasoned menu of luxury, from $10,000.

WATCH: Last-Minute Holiday Shopping In NYC

GloboMaestro | Posted 05.25.2011 | Travel
GloboMaestro

From a 60s mod fashion boutique to a tiny shop where Robert De Niro gets his shoes custom made, there's more to Madison Avenue than Prada, Gucci and t...

Fried Chicken and Waffles: San Francisco's Hottest Food Trend

GloboMaestro | Posted 05.25.2011 | Home
GloboMaestro

The southern comfort combo is exploding all over San Francisco. City insider Antonio Barrios, Chief Concierge of the St. Regis San Francisco, shares his picks for the top three chicken and waffle joints.

Travel Tips: 10 Questions to Ask Your Concierge

Carly Eiseman | Posted 05.25.2011 | Travel
Carly Eiseman

Tap into the years of knowledge and often-unlimited access a concierge has cultivated in their city.

Doorman Strike Authorized By Union

AP | Posted 05.25.2011 | New York

NEW YORK (Associated Press) - Thousands of unionized New York City doormen and apartment building workers have voted to authorize a strike this month,...