Our least developed skill is the ability to confront each other face to face, say what is in our hearts and minds, and at the same time build and strengthen our relationships. Confrontation is something we tend to avoid.
E-communication has enabled the evolution of a new breed of user -- one with little social skills or emotional intelligence.
A student from the University of Kentucky in Lexington recorded a heated exchange, he had with university police officers on his laptop, in his dorm r...
Yes, you read it correctly. Conflict is not only welcomed in my life, it is actually needed. Aside from the fact that I teach a course on conflict resolution and so I spend more time on this topic then most humans do, I actually like conflict. Crazy right? Not really.
"My God, my God," says my friend Kristin on the phone, whispering so as not to be overheard by her cubicle-mates. "I am surrounded by zombies."
Confrontations come in many forms; from the initial beef started by a snide glance, the draw of a gun in the Wild West, or the fist-to-jaw blow in a b...
While I did not find my friend, my eyes did stumble on someone. They stumbled on HER. The girl who was my one time best friend while growing up, only to turn and create months and months of misery for me. The girl who I've thought about for the past 20 years, but who I haven't seen since high school...
If no one points out to "Jim" in the office that his remarks about women are offensive, it's not likely he's going to figure it out on his own.
It's time for us to let go of our excuses about negative behaviors in ourselves and others. It's time for us to have faith that we can get better. It's time to speak plainly. This is the only way we can truly have one another's backs.
Kids live what they learn. But they can't learn what they're not taught. They've got to know if they show intolerance for intolerance, you'll be proud and protective, not punishing.
Why do people think they don't know what to say when they actually do? We don't learn in this society how to speak up and speak truthfully and as a result, we never acquire the skills.
In talking with this colleague, I realized that "difficult" was a relative term and uniquely defined by every person based on his or her own individual perception of negative.
Each reaction to a difficult person is a learning opportunity. If rage overwhelms you, then you can learn to control rage. If fear paralyzes you, then you can learn how to gain safety from that fear.
When does the fantasy world of rap music end and real life begin? Is it acceptable to bring a human being's obviously honest distress into a world of pseudo-tough-guy confrontation?
