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Consumer Protection

The Good, the Bad and the Ugly in the Verizon-Cable Pact

Joel Kelsey | Posted 10.27.2012 | Technology
Joel Kelsey

Congress and the FCC need to confront the looming monopoly environment most consumers now face for broadband service. If they don't reverse course and start dealing with the reality they've created, even the best conditions will be meaningless.

A Romney Court, the Middle Class and 1% Justice

Jamin Raskin | Posted 10.20.2012 | Politics
Jamin Raskin

Everyone knows that the Supreme Court will be the locus of struggle over reproductive rights, voting rights and civil liberties, but it is important to remember that the fate of America's struggling middle class is also intertwined with the direction of the Supreme Court.

Consumers Fight Big Banks for a Day in Court

Rep. Dennis Kucinich | Posted 10.17.2012 | Business
Rep. Dennis Kucinich

The public at large is finally learning about abuses in the credit card banking industry. Over time, the banks may change their policies. But as a consumer, you must learn your rights, and you must insist that your rights are upheld.

FCC Ruling Will Save Verizon Wireless Customers Big Bucks

Joel Kelsey | Posted 10.10.2012 | Technology
Joel Kelsey

Last week, the Federal Communications Commission handed down a decision that could save millions of Verizon Wireless subscribers up to $240 a year.

How Chase Ripped Off Its Own Credit Card Customers

Larry Bodine | Posted 10.01.2012 | Money
Larry Bodine

Consumer fraud and unfair business practices have become the hallmarks of how banks have been treating their customers.

Tricks, Traps, and Accountability

Sen. Elizabeth Warren | Posted 09.22.2012 | Politics
Sen. Elizabeth Warren

A working market needs rules, and the Consumer Financial Protection Bureau is starting to level the playing field. That's a good thing for consumers -- and it didn't come a moment too soon.

Dodd-Frank and CFPB Provide Stimulus to Economy With Milestone

Adam Levin | Posted 09.18.2012 | Money
Adam Levin

In it first 365 days, the Consumer Financial Protection Bureau has already done more to protect the American public than this do-nothing Congress has accomplished since it was sworn in back in the dawn of 2011.

Fly First Class To Hong Kong For $33

AP | SCOTT MAYEROWITZ | Posted 07.19.2012 | Money

NEW YORK -- It was an airfare deal too good to be true: fly first class to Hong Kong for just 4 frequent flier miles and $33 in taxes. Clearly, it wa...

Catherine New

Should You Freak Out About A Stolen Credit Card Number?

HuffingtonPost.com | Catherine New | Posted 02.13.2014 | Money

There is some likelihood that your credit card number is for sale in a dark corner of the Internet. The selling price? As little as $3.50 per number. ...

A Hotel Guests' Bill Of Rights

Room 77 | Posted 08.21.2012 | Travel
Room 77

To us, there's nothing that induces relaxation quite like checking into a luxurious hotel: no cooking or cleaning required, and you can enjoy an array of amenities. But no matter how great a hotel is, there are a few things that can quickly sour your stay. That's why we created the Hotel Guests' Bill of Rights.

With Gas Prices It's 'Heads I Win, Tails You Lose'

Tyson Slocum | Posted 07.25.2012 | Business
Tyson Slocum

You might think that the declining price of gasoline means that we don't have to pay attention to all that talk about oil speculation driving up the price of oil. Right? Wrong.

Changing to WTO's 'Made in the World' Labeling Would Harm Americans

Michele Nash-Hoff | Posted 07.22.2012 | Business
Michele Nash-Hoff

How would you like to go shopping and find that everywhere you went, the label said "Made in the World" instead of "Made in China," "Made in India," "Made in USA" etc.?

Wall Street Bankers Who Broke the Law Belong in Jail

Eric Griego | Posted 07.15.2012 | Politics
Eric Griego

In Washington, I will fight to hold Wall Street accountable.

An Anniversary You Are Forced to Remember

Negah Mouzoon | Posted 06.27.2012 | Politics
Negah Mouzoon

Until federal policymakers act to protect consumers from one-sided contracts, April 27 will always mark the anniversary of a devastating day for consumers' rights.

Financial Services Should Take a Page From the Physician's Code of Conduct: First Do No Harm

April Rudin | Posted 06.20.2012 | Business
April Rudin

Financial services needs to fix itself and repair its relationship with consumers who have developed mistrust of an industry who has harmed them.

Gerry Smith

FTC Urges Congress To Shed Light On Opaque World Of Data Brokers

HuffingtonPost.com | Gerry Smith | Posted 03.26.2012 | Technology

The Federal Trade Commission on Monday called on Congress to shed light on the opaque world of data brokers who collect and sell consumer data but rem...

4 Ways Prepaid Card Vendors Can Help Reduce Consumer Anxiety

Patrice Peyret | Posted 05.26.2012 | Money
Patrice Peyret

It's tax-filing season, and the fastest-growing way to receive tax refunds is on prepaid cards. So it is a great time to review how prepaid card vendors can do a better job explaining how the cards work and what the true costs are.

Few Things Are 100% Predictable, But Here's One..

Ellen Schloemer | Posted 05.26.2012 | Money
Ellen Schloemer

Imagine how many people would have walked away from getting a subprime mortgage if the broker had told them, "The rate on this loan is 2% higher than you qualify for, because I make more money that way."

Psst! Your 401(k) Is Ripping You Off

SmartMoney | Ian Salisbury | Posted 03.21.2012 | Money

This article originally appeared on SmartMoney.com America's conversion to the 401(k) plan has certainly created a new world for future retirees, w...

WATCH: These Fraudsters Are Finding Cheap Gas

The Huffington Post | Khadeeja Safdar | Posted 03.20.2012 | Money

Some customers simply won't stand for record-breaking fuel prices and are taking creative measures to avoid paying full price for gas. Thieves with...

Fighting for Consumer Rights, Fifty Years After Kennedy's Call

Jim Guest | Posted 05.15.2012 | Business
Jim Guest

Today marks the 50th anniversary of a watershed moment in the consumer movement -- the recognition by a president that consumers deserved their own set of rights.

50 Years Ago This Week, JFK Ushered in Modern Consumer Protection Era

Ed Mierzwinski | Posted 05.13.2012 | Politics
Ed Mierzwinski

As President Kennedy said fifty years ago, consumer protection "is not a game." While we haven't yet achieved all of President Kennedy's ambitious agenda "to make certain that our Nation's economy fairly and adequately serves consumers' interests," it's a cause worth fighting for.

Make My Phone Stop Ringing and You Just Might End Up in the White House!

Bill Bartmann | Posted 05.07.2012 | Politics
Bill Bartmann

The targets for debt collectors have doubled in the last decade, with 14 percent of U.S. consumers today subject to debt collection. This 14 percent represents tens of millions of voters.

Extending the Olive Branch -- Consumer Conflict Resolution

Donna Larner Lavery | Posted 05.02.2012 | Business
Donna Larner Lavery

Although we are more connected through technology than ever before, we have lost the art of discussion and personal acknowledgement. Our phones and our keyboards have become our anonymous mouthpieces.

Can Companies Predict Your Divorce?

Richard Komaiko | Posted 05.02.2012 | Divorce
Richard Komaiko

By catching the consumer at the intersection of a big life change, like having a child or getting divorced, there is an opportunity to change customer shopping habits and brand loyalty forever.