Damage Control

Penn State and the PR Price of Sainthood

Eric Dezenhall | Posted 01.14.2012

Eric Dezenhall

The Penn State scandal not only marks the end of Coach Joe Paterno's brilliant career, it is the death knell for the old crisis management canard that a good reputation is a bulwark against future bad news.

Anthony Weiner's Fair Weather Friends

Paul Stoller | Posted 08.14.2011

Paul Stoller

Congressman Weiner has fallen from grace with meteoric speed and his potential social restitution will be decidedly gradual. But will his experience of utter humiliation eventually make him a better public servant and a better human being?

The Bush Biography as Damage Control

Eric Dezenhall | Posted 05.25.2011

Eric Dezenhall

Bush's best option was to use this autobiography to certify who we already knew him to be. Of course, this wouldn't have worked amidst the vapors of Hope and Change. But in today's political climate, it certainly does.

Friday Talking Points [126] -- We'd Like Our Gulf Back

Chris Weigant | Posted 05.25.2011

Chris Weigant

The mainstream media, led by the intrepid White House press corps, closely followed by the inside-the-Beltway punditocracy, has declared what must hap...

A Salvage Job in Tiger's America

Eric Dezenhall | Posted 05.25.2011

Eric Dezenhall

The cold truth of crisis management is that "telling your side of the story" only works when you have a story to tell. Tiger doesn't. Not yet anyway.

PR Damage Control 101: How to Come off Contrite

Ian Gurvitz | Posted 05.25.2011

Ian Gurvitz

"I plan to use this time for introspection and to learn to control my GREED/DRINKING/RAGE/ANGER/ANTI-SEMITISM/INSATIABLE SEXUAL APPETITES" (Circle the relevant details).

Palin, Sanford and the Art of Spontaneous Combustion

Eric Dezenhall | Posted 05.25.2011

Eric Dezenhall

The one word that surfaces in virtually all scandal media analysis is "mishandled," as in "How could Palin and Sanford have mishandled their crises so badly?"

NSA Schools Reporters On Damage Of Leaks

New York Sun | Josh Gerstein | Posted 05.25.2011

Frustrated by press leaks about its most sensitive electronic surveillance work, the secretive National Security Agency convened an unprecedented seri...