While meanness, disrespect, misunderstanding and temper flare-ups are part of life everywhere, in some neighborhoods they can be life-or-death issues. Teaching social skills, empathy, respect and the ability to listen are absolutely crucial.
When I was a pastor on the West Side I found myself in the middle of rioting students on more than one occasion. What happened? Since the riots weren't caught on video, we didn't get any help from the White House.