The elderly woman was about to leave with her bagged items, and the conveyor belt was moving. I quickly reached into my wallet, took out a 10-spot, and touched the elderly woman on her arm. "Excuse me, ma'am, I think you dropped this."
I believe the trend to disconnect ourselves from human consequences while focusing on numbers only is as potentially destructive to the future of businesses that depend on customer relationships as it has been to the political process
Why do people hate? When does hurt turn to rage and then to violence? How can we stop intolerance and encourage love? And, finally, how can we stop the perpetrators before they act out?
I believe that what happened at Penn State runs deep in American culture, and similar breaches will occur until America creates a culture where the value of doing the right thing is ingrained within education and business.
If we just leave this question to the media, we deserve what we get. All of us must be concerned about our media diet and its powerful link to our cultural health, and we should be crying out to Hollywood to right the picture.
Will America continue to be a "good guy" nation in our own eyes and the eyes of the world? Or will some businesses lead us into a downward spiral and will average Americans allow ourselves to be swept up in it?
We are hard-wired to know what's right and wrong in the same way we've evolved to learn things like language and mathematics. We're born with a natural sensitivity toward sound ethics.