Like many of our employees, Sheba Achieng Otieno had little computer experience before she joined DDD. Having grown up in the Mukuru slum, Sheba learned about DDD from a friend. Despite hesitations about her lack of experience, she worked hard to improve her typing speed and accuracy. In May 2012, she was hired to start performing data entry work. Just a few months later, she was navigating a range of software, diligently meeting deadlines, and communicating confidently with her colleagues. Sheba is on her way to fulfilling her dream.