A year ago, to give my tired skin a break, I started seeing an esthetician whose own frustratingly sensitive skin forced a homemade line: products include oatmeal cleansers, apple juice toners and jojoba oil lotions.
The majority of esthetic (skin care) schools do not even teach how to care for ethnic skin. Thus begins the disenfranchisement of brown people (Asian, Hispanic, Middle Eastern and bi-racial)in an industry that by its very nature is supposed to be empathetic and nurturing.
There are certain amenities and qualities which I look for that would satisfy most folks, probably even a FLOTUS. It may surprise you that while luxurious surroundings are always a plus, it is not always my primary requirement.
If the client brings in a picture of Gisele Bündchen and says she wants to look like her, ask if she ever has. Make clients understand you are helping to make them look the best they can, and not to look like someone else.