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Federal Management

It's Feedback Time

Tom Fox | Posted 05.26.2014 | Politics
Tom Fox

Sheila Heen, a leadership coach who focuses on negotiation and decision-making in the workplace, recently co-authored the book "Thanks for the Feedbac...

Using Data to Improve Government Performance

Tom Fox | Posted 12.29.2012 | Politics
Tom Fox

Based on interviews and focus groups with federal employees -- managers, program staff and analytics staff -- we identified strategies for using data to make informed assessments of how programs are working and how to achieve better results.