We often equate the role of a leader in an organization or business to that of a fish in a fishbowl. The true heart-centered leader doesn't stay in the bowl. He or she gets out often, mingles with employees, and studies the day-to-day operations.
One of the most challenging roles of an effective leader is that of "peacekeeper." Resolving conflicts in the workplace takes negotiation skills, patience, and a healthy dose of emotional intelligence.
It's not that the mind is bad. It's a powerful tool to use for planning, sorting details and taking action steps. But it is not the sole place you or I are meant to live from. There is a deeper place that we can inhabit on a more regular basis.