Larger agencies are becoming the Home Depot within the system of ending homelessness. Homeless agencies are evolving into Home Centers. For homeless agencies, "home" is certainly a more hopeful and more accurate description than "homeless."
Have you ever gotten nowhere over the phone with a manager, consumer relations person, or an automated help-line and just given up? Next time, be nice but determined on your quest for quality on the road to consumer power.
After Hurricane Sandy, the retail industry quickly began assisting those who have had their homes and lives damaged. Some are boutiques that regularly give to charity and made special donations; others are larger corporations donating more than $1 million.