I wish I could say I learned the lesson about the necessity for patients to be assertive from my career as a hospital CEO, but I actually learned it from my wife Elizabeth the day she gave birth to our first daughter.
It's time we applied such common sense to healthcare spending, and a much-discussed new book does just that: Cracking Health Costs: How to Cut Your Company's Costs and Provide Employees Better Care, by Tom Emerick and Al Lewis.
By and large, doctors and nurses are well-meaning, and most of the time, the system is working well and you will get good care. However, mistakes do happen. Follow the tips above to make sure that you are safe and well during every hospital stay.
Hospitals have recognized these medical errors as a significant problem, and they are taking steps -- such as hand hygiene compliance and surgical checklists -- to make care safer. But if you or your loved one needs medical care now, be on the lookout for these errors.