iOS app Android app

Hospitality

Calling All Travel Companies: Don't Let Consumers Get Away This Holiday Season

Jim Yu | Posted 12.16.2014 | Business
Jim Yu

The holiday season is upon us, and with it comes big implications for marketers in the business of travel. According to AAA, last year 94.5 million Americans traveled 50+ miles from home during the year-end holiday season -- and this year is expected to be no different.

I Built a Business That People Told Me Not to Build

Kelsey Recht | Posted 12.03.2014 | Small Business
Kelsey Recht

Regardless of how brilliant of an idea you may have you need to be prepared for the negativity you'll hear when others try and tell you how to build, or what not to build.

Handy Hospitality Translator: Bartender to Customer

Dan Miles | Posted 10.29.2014 | Comedy
Dan Miles

Bartender - Voice of reason in a sea of Jägermeister. From the word Bartenderus, Latin for Underpaid Badass Head Bartender - Guy that does the man...

Last Night I Had Dinner With the Angels!

John Koshy | Posted 12.14.2014 | Religion
John Koshy

I woke up early this morning, lay in bed thinking to myself, "It's a holiday today, that's nice ... I don't have to go to work. But what happened to a...

Hospitals Need to Teach Their Staff Hospitality

Eric J. Hall | Posted 12.03.2014 | Healthy Living
Eric J. Hall

While health,care and hospitality today are different businesses, they are the same in that both are about caring for people who come to you for a service. There are still vast differences, however, in how they approach that service.

Hungry for Culture? 11 Business Lessons Inspired by Restaurant Royalty

Andrew J. Levine | Posted 12.03.2014 | Business
Andrew J. Levine

As you strive to build the best workplace and culture for your business, keep in mind these these tips from the Union Square Hospitality Group brain trust.

Offering Hope Through Soap

Harry Reid | Posted 11.17.2014 | Impact
Harry Reid

There are 3 million people around the world and thousands here in the U.S., many of them kids, whose lives could be changed by a little bar of soap.

21 Things You Only Know If You've Worked in Restaurants

Dan Miles | Posted 10.17.2014 | Comedy
Dan Miles

A chef is someone who shouts at people. An executive chef is someone who shouts at other chefs. A TV chef is someone who never has to work in a restaurant again if they just keep smiling.

A Tale of Two Graduations

Bill Marriott | Posted 09.14.2014 | Business
Bill Marriott

I recently attended the graduation ceremonies at Cornell University in Ithaca, New York. Our grandson, Matthew, was receiving his masters in hotel administration. It was a great thrill to see him walk across the stage and receive his diploma.

3 Luxury Paris Hotels You'll Never Want to Leave

Jinna Yang | Posted 09.08.2014 | Travel
Jinna Yang

Say hello to Paris and three of the city's most magnificent hotels.

Laughing and Learning in Rwanda

Blair Forlaw | Posted 08.23.2014 | Good News
Blair Forlaw

Here's a good story about 12 young Rwandans, born in a terrible time of violence and genocide, who are playing very positive roles in their country's growing hospitality sector. It's a funny story, too.

Hospitality In The Restaurant Kitchen: A Chef's Perspective

Jenn Louis | Posted 08.10.2014 | Taste
Jenn Louis

I cannot alter everything, and I cannot bend to every whim. There just has to be limits.

Aging at Home? Be the Host With the Most (Visitability)

Rachel Adelson | Posted 08.06.2014 | Fifty
Rachel Adelson

We all like to be good hosts, and yet our spaces can create an uncomfortable disconnect between our desire and our ability to make people feel at home. So look at your home through the eyes of visitors, and press for change as well.

Social Architecture: A New Approach To Designing Social Spaces

Claudia Gatsby | Posted 08.05.2014 | Business
Claudia Gatsby

The fabric of New York City is its people, woven from a stunningly complex web of social circles that have fascinated me since childhood. My city inspired me to take a more serious look at sociopolitical structures as an undergrad student of political science.

A Certain Kind of Music

Liz Neumark | Posted 07.06.2014 | Home
Liz Neumark

In the Greenmarket on Saturday I bumped into my friend who I hadn't seen in a while. "How is life? How's catering?" he asked. Life is good -- that part is easy. As for catering, I was familiar with that assumption of severe dichotomy (great life, horrible work). "Busy!" I affirmed -- the expected response. And then I added, "Kind."

Visiting A Restaurant? There's A Good Chance It's Googling You

The Huffington Post | Alison Spiegel | Posted 04.14.2014 | Taste

Before you go to a restaurant, you probably look it up online for some reason or another. Maybe you're making a reservation through the website or may...

Rize, Turkey: Where Real Magic Happens by Meeting With Locals

Pam Grout | Posted 08.25.2014 | Travel
Pam Grout

Travel guidebooks have it all wrong. They tell us about hotels and restaurants and sights we don't want to miss. What they should tell us has but four words: "Get to know a local."

The Surprise Impact Of Gay Marriage Around The World

Reuters | Posted 05.14.2014 | Gay Voices

By Patricia Reaney NEW YORK, March 14 (Reuters) - Growing acceptance and legalization of same-sex marriages in the United States and ...

Raymond Bickson of Hawaii: How to Be A Hospitable Host

Pranay Gupte | Posted 05.07.2014 | Travel
Pranay Gupte

Raymon N. Bickson is a hero of India's $20 billion hospitality industry. He's feted in India's political, business and social circles for having re-energized the country's leading hotel chain, helping drive up annual tourist arrivals

21 Things You Only Know If You've Worked in Hotels

Dan Miles | Posted 05.06.2014 | Travel
Dan Miles

16. The further up the chain of command you go the less humanity you will retain. In the future hotel managers will be sent back in time to assassinate the leader of the human resistance.

Women in Business: Q&A With Julie Rose, Founder and President of Sweet Hospitality Group

Laura Dunn | Posted 04.19.2014 | Business
Laura Dunn

At a time when theatre concessions were anything but sophisticated or creative, it was Julie's vision to create an elegant food and beverage experience.

Connections Over Connectivity at 10,000 Feet: Creating Consistent Airline Customer Service

Christine Hannon | Posted 04.09.2014 | Business
Christine Hannon

The customer experience must be consistent in marketing, ticketing, gate operations, flying and baggage handling. Each interaction is an opportunity to turn that customer into a raving fan. Each interaction is an opportunity for one human being to be kind to and take care of another.

WATCH: This Is What Happens When You Leave A Hotel Cleaner A $500 Tip

The Huffington Post | Karin Swanson | Posted 01.28.2014 | Good News

Instead of encountering a mound of dirty towels and sheets, a cleaner was met with a stack of cash when she walked into a hotel room. Kyle and Josh...

11 Ways To Party Like It's 1973

Food Riot | Posted 01.24.2014 | Taste
Food Riot

First appeared on Food Riot, by Sara Bir We initially brought out the book to get an idea for my daughter's birthday party. (A doggie theme, we quic...

The Number One Secret To Throwing A Great Party

Food Riot | Posted 03.12.2014 | Taste
Food Riot

So, you want to throw a great party? Start working on the guest list.