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Hotel Concierge

Could This App Change Hotel Phones Forever?

Hotel Chatter | Posted 09.24.2013 | Travel

Last week, we wondered about the future of hotel phones, noting that the technology of old is all but obsolete in today’s world. While the whole cha...

TCHO: San Francisco's Willie Wonka Chocolate Factory (VIDEO)

GloboMaestro | Posted 04.01.2013 | Food
GloboMaestro

Ghirardelli may be San Francisco's best known chocolate, but production moved away years ago. Today, TCHO is the real San Francisco chocolate -- and it's the only place in town involved in the entire chocolate making process.

The View From Behind The Concierge Desk

Michael Romei | Posted 10.08.2012 | Travel
Michael Romei

As the head concierge at the Waldorf Astoria New York, I've seen and arranged it all: from arranging live music performances for heads-of-state to teaching Japanese guest how to whistle down a taxi.