Helping to set and implement the strategic direction of the organization requires developing and assessing the organization's human capital and creating the organizational capabilities required to support the strategic direction.
Jobs don't have a worth; individuals do, and at a time of economic expansion it is particularly important that individuals be paid what they are worth in the market. How about long-term employment relationships and job security?
Meeting Elise in the rain was a huge HR and leadership lesson for me. I realized in the wet car that night that people like Elise want to care about their jobs; they want to take responsibility for other people and make a difference.
Whoever misconceived of HR as a process and systems role is fooling themselves and the millions of working people who rely on them because the real work to be done is empowering for employees and customers and shareholders.