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Insurance Claims

Why Customer Service People Still Give Terrible Customer Service

Lisa Earle McLeod | Posted 08.04.2014 | Business
Lisa Earle McLeod

No ma'am, you cannot speak to my supervisor. No ma'am, I don't even have the number for a supervisor. No ma'am, there is nothing you can do to improve...

6 Ways to Expedite Your Car Insurance Claim

Tim Chen | Posted 03.05.2014 | Money
Tim Chen

No one ever wants to get into a car accident. But fortunately, filing a car insurance claim is easier than you may think. With the right paperwork and a thorough understanding of your insurance policy, you can even expedite the process.

Cuomo Cracks Down On Insurers

Reuters | Posted 04.23.2013 | Business

NEW YORK, Feb 21 (Reuters) - New York State has told its financial watchdog to investigate three insurance companies for dragging their heels when i...

Department of Veterans Affairs Gets Real Stuff Done

Craig Newmark | Posted 03.17.2013 | Impact
Craig Newmark

The VA is getting a lot of good work done, using IT to much better serve veterans by helping address the disability claims backlog, maybe their biggest challenge. Sure, the tech is a work in progress, but the greater issue involves skepticism and low expectations.

After Sandy: Tips On Filing A Home Insurance Claim

AP | ALEX VEIGA | Posted 12.31.2012 | Money

Insurers will be dealing with a crush of claims in the aftermath of Superstorm Sandy which inflicted billions of dollars in damages. Once homeowners c...

What to Do After a Tornado Strikes Your Town

Don McNay | Posted 05.05.2012 | Impact
Don McNay

Disasters bring out the best in Americans. They dig in their pockets to help. It also brings out the worst in people wanting to make a quick buck.

Max J. Rosenthal

Businesses Face A 'Devastating' New Threat

HuffingtonPost.com | Max J. Rosenthal | Posted 12.15.2011 | Business

WASHINGTON -- With the economy still weak, businesses may face a fresh blow from insurance companies next year, according to a new report published Th...

Mollie Reilly

Insurance Industry Reaps Massive Profits From Delay

HuffingtonPost.com | Mollie Reilly | Posted 12.13.2011 | Business

WASHINGTON -- Unlike many other businesses, the insurance industry is bound by law to act in good faith with its customers. Because of their protectiv...

Disasters Create Losses Of $222 Billion Around The World (PHOTOS)

Posted 05.25.2011 | World

From the devastating Haiti earthquake to the ongoing aftermath of the BP oil spill, man-made and natural disasters lead to a loss of $222 billion in 2...

New Insurance Rules OKed By Association

AP | TOM MURPHY | Posted 11.17.2011 | Healthy Living

INDIANAPOLIS — State insurance commissioners agreed to a framework for regulations for medical loss ratios, an obscure statistic that will becom...

Denver Storm Caused $70 Million In Damage

KMGH Denver | Thomas Hendrick | Posted 05.25.2011 | Denver

DENVER -- Last week's storms added up to an estimated $70 million in insured damage, reported the Rocky Mountain Insurance Information Association Fri...

Mercury: Kind and Generous

Jennifer Evans Gardner | Posted 05.25.2011 | Los Angeles
Jennifer Evans Gardner

It's not just Prop 17... Mercury Insurance doesn't appear to like paying legitimate claims either. I would know. I'm a Mercury insured.

A.I.G. Balks at Paying Claims From US Airways Survivors

nytimes.com | MARY WILLIAMS WALSH | Posted 05.25.2011 | Business

For the first couple of days after his flight ditched into the Hudson River, Paul Jorgenson was just glad to be alive. But then he started to need his...

Hell Insurance Fury

Claudia Ricci | Posted 05.25.2011 | Politics
Claudia Ricci

Like me, Donna is growing increasingly certain, and angry, that health insurers are making it more and more difficult for health providers, i.e., hospitals and doctors, to get paid.

Gustav Damages Could Trigger $10 Billion In Insurance Claims

AP | MARK WILLIAMS and IEVA M. AUGSTUMS | Posted 05.25.2011 | Business

BEAUMONT, Texas — Residential and commercial insurance claims could total $4 billion to $10 billion. More than a million customers, including so...