What's really happening is that job seekers -- employed, unemployed, or underemployed -- are being underserved by the job search options available to them.
If you accept the research that higher socioeconomic status is the single greatest factor in academic performance, then Rivera is outlining a process that not only bakes in inequality, but deepens it over time.
It seems backwards to me that the employer has to do all the work in the hiring process and the job seekers have only to click, click, click to circulate their resumes anywhere and everywhere.
The protagonists of hit movies, usually conflicted about where they are in life (conflict makes for a good story after all) cannot help but reflect our own inner workings.