Why is it that there are banks who won't let me open an account unless I have a home telephone number, and yet in respect to mechanisms I use more frequently, namely FB and Twitter, they ignore me?
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Before you pick up the phone to hawk your wares to a prospect, ask yourself: What is the thing you are going to talk to them about that is about them, not about you?
In my discussions with bankers about innovation, I often hear them tell me that perhaps in other industries innovation could be achieved, but due to h...
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