Last Monday was terrible. The phone began ringing before 9 a.m., I had back-to-back (to-back) meetings well into the afternoon, and by the time happy hour arrived, I was not happy at all. My back hurt and my head was spinning. I was, what my mom used to call, "cranky." Then a friend sent me an email.
Are you really, truly capable of laughing at yourself? If so, it's a good sign that you have an optimistic personality and a good sense of humor, a...