I have discovered that I'm basically driving a laptop. The Toyota Prius that I own and love(d) is so technologically advanced that problems with acceleration are hard-pressed to be duplicated.
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In conflict, two people can view identity as a zero sum game. The more right you are; the more wrong I am. You can sense this mentality creeping into stories we tell ourselves and other people.
No matter how well you ease into a tough topic, the person may still react strongly. Avoid using that reaction to blame the other party or as an excuse to not raise the issue at all.
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