Lessons on Communication

How To Be Your Own Mediator: Tell the Third Story

Grande Lum | Posted 08.13.2009 | Living


Grande Lum

In conflict, two people can view identity as a zero sum game. The more right you are; the more wrong I am. You can sense this mentality creeping into stories we tell ourselves and other people.

Tear Down the Walls: How to Ease Into the Tough Topics

Grande Lum | Posted 12.15.2008 | Living


Grande Lum

No matter how well you ease into a tough topic, the person may still react strongly. Avoid using that reaction to blame the other party or as an excuse to not raise the issue at all.