Meeting Elise in the rain was a huge HR and leadership lesson for me. I realized in the wet car that night that people like Elise want to care about their jobs; they want to take responsibility for other people and make a difference.
Harriet Lerner | Posted 05.13.2012
We naturally become defensive when our spouse begins to criticize us. We listen to refute or correct the inaccuracies, distortions and exaggerations that are inevitably there. The challenge is to listen only to understand.
Susan Smalley, Ph.D. | Posted 05.14.2012
To be mindful of speech means to notice your intention before you speak and to listen with full attention. There are certainly times when I've said things I regret.
Pam Allyn | Posted 04.21.2012
As we get closer to the celebration of World Read Aloud Day on March 7, I want to take a moment to share why I think this is such an important day.
Fred Whelan and Gladys Stone | Posted 03.10.2012
It's impossible to be too good a communicator. We all know people who seem to always know the perfect thing to say. What you may not realize is that good communicators work at it.
StoryCorps | Posted 01.25.2012
This Friday, November 25, marks StoryCorps' 4th annual National Day of Listening, and we are asking everyone to take a moment to thank the teacher who made all the difference.
Rosina Samadani | Posted 01.15.2012
Almost all new CEOs, presidents, and heads of business units develop a 100-day plan. In the context of a startup, a 100-day plan should have two aspects -- the hard and the soft.
The Grindstone | Posted 12.20.2011
"I said I needed to work on listening more and talking less, and not interrupting. I worried that questions I asked about the substance of journalism ...
Mike Robbins | Posted 12.18.2011
Empathy is getting into another person's world and connecting with them both emotionally and compassionately. We don't have to agree with them or fully understand them to be able to empathize.
John Hawkins | Posted 10.19.2011
Our President has just finished his three day bus tour of the Midwest and after that Herculean achievement, he's preparing for yet another vacation. Yet, there are still a few lingering questions people probably have.
Michael Taft | Posted 09.29.2011
Want to connect with people? Want to really understand where people are at and what's going on? Let some silence happen and make a practice of deep listening.
Anne Naylor | Posted 09.28.2011
Never underestimate the power and capacity of your loving human spirit. You might find that you could surprise yourself with what you are able to accomplish.
Ruth Sherman | Posted 09.02.2011
This is a deeply personal story, the most personal I have written, the most revealing. I want to share an aspect of who I am that I've discovered relatively recently, that goes very, very deep: I'm the mother of a gay child.
Anne Naylor | Posted 09.01.2011
Taking time out to switch off and listen inwardly to the stillness is an extraordinary investment of my time which pays great dividends.
Marty Zwilling | Posted 08.24.2011
Even good communicators average only about half their time listening. Yet experts assert that most people listen with only about 25 percent of their attention, hear about 25 percent of what is said, and after two months, remember only half of that.
Eliot Van Buskirk | Posted 05.25.2011
The most interesting apps we're seeing these days, some of which have yet to be released, buck the decades-long trend towards solitary listening.
Judith Acosta | Posted 11.17.2011
Good listening seeks to understand, but it is not always silent, and it does not automatically dismiss accountability. As a result, it is decidedly not what some people are looking for: a toxic dump site.
Krista Tippett | Posted 05.25.2011
Bonhoeffer tells us, "He who can no longer listen to his brother will soon be no longer listening to God either ... This is the beginning of the death of the spiritual life."
Alan W. Silberberg | Posted 05.25.2011
Gov 2.0 L.A. 2011 is now behind us. Such an amazing experience. Thought leaders and practitioners, entrepreneurs and government leaders all came toget...
Robert Leahy, Ph.D. | Posted 11.17.2011
The guidelines for being a good listener are not just for men. These guidelines for listening and communication apply to both men and women, straight and gay, and for friendships as well.
Deepak Chopra | Posted 05.25.2011
By Deepak Chopra and Annie B. Bond. Keep Listening to Your Inner Voice No matter how skilled you become at dealing with challenges, in the end every...
Steven Crandell | Posted 05.25.2011
Some people think blame is a way to escape trouble.
Marian Salzman | Posted 05.25.2011
This is the 12th in a series of 12 posts expounding on the 2011 forecasts in the annual trends report from Salzman, president of Euro RSCG Worldwide PR and an internationally respected trendspotter.
Dr. Daniel Seidman | Posted 11.17.2011
What is it about men that makes them think that asking for help seems like a weakness, not a strength? Why do we place such a high value on "toughing it out," especially when it can cut us off from optimal solutions?
Judy Patrick | Posted 05.25.2011
For two months we've been inundated by unprecedented spending on angry campaign ads, and an unbelievable number of robocalls. So much noise made it hard for people to examine their own hearts.
Liz Ryan | Posted 03.28.2012