While Kwong may have been overly eager to show his hand to the audience, his points are valid. Humans enjoy both order and chaos of varying degrees. But it is the line between these poles that we really seem to desire; therein lies the journey of exploration and deciding what to do with this experience that really keeps us on our toes.
Kwong is right: people are born puzzle solvers. I've been inspired by how enthusiastically my children have learned language, absorbed math, mastered technology, become skilled athletes, and fallen in love. Life for them--for all of us--is an infinite variety of puzzles about what it means to be human and live in this world successfully.