Reflection, small acts of kindness, and ultimately, transformation are just three of the lessons offered in Dickens' A Christmas Carol. On my own reflection, I'm convinced it was that transformed character of Scrooge that my old friend was thinking of when she gave me that tiny statue of Scrooge so many Christmases ago.

Engaged employees work harder, produce more, lead happier lives, and create better societies. Lucky for your employees, you're sophisticated enough to grasp this, and evolved enough to want to create it for them. Actually, that may not be so lucky for them, or for you.

Neuroscientific research indicates that it becomes increasingly difficult to break out of our existing mindsets. Fortunately, however, it is still possible to train our brains to think differently without either dropping acid or traveling to India. (If you've read Steve Jobs' biography, you'll understand.)

Some might know Don Tapscott as a management guru, a much sought after speaker at global forums and the author of bestselling books. I know him as a talented musician, an all-around creative thinker, and great friend.

You can have the most brilliant management staff with the best degrees from the top schools in the country, but if your managers don't bring heart to the table, you may find your company struggling to grow and thrive.

"To dare is to lose one's footing momentarily. To not dare is to lose oneself." -- Soren Kierkegaard

Tracking your employees' keystrokes and their visits to websites is not leadership. But when you're honest and human and forthright with people, that is leadership. Here are more things that do not constitute leadership in any way, shape or form.

It's time that we look away from behavior and toward the state of mind that creates the behavior.

If Bain Capital had been elected and took over in 2008 to manage the country -- would they have said they could have done it in four years? This would have been far worse than any ailing business they could possibly have tried to turn around.

Some of the most passionate, well-intentioned people in the world have a tendency to treat their co-workers unkindly. In an effort to restore a Culture of Caring to organizations everywhere I present to you 40 daily opportunities to rise to a place of uncommon goodness.

The average person is bombarded with 75 emails a day and urgent emails often get lost in the clutter. Fortunately, though, email management tactics are easy to implement. Three strategies you can adopt to start controlling your inbox

If you're struggling in the job market, perhaps you need something that makes you stand out and get noticed. The kind of experience that overshadows anything you could learn in a retail environment or office.

Symptoms of unhappiness at your work are generated by psychologically unhealthy, unsupportive and destructive leadership practices.

The top-heavy hierarchy is so ingrained in the American psyche that doing things differently means changing the way people think about work.

But what if teamwork is the problem not the solution? Do we really need to share all of this information? Does teamwork actually improve results? Are collective decisions better decisions?

Innovation initiatives sound good, but usually don't live up to their expectations. The reasons are many.

How many people in our workforce today do you think possess more talent, skill, creativity and intelligence than their current job requires or even allows? Does it make sense to you that we have to do more with less, yet the majority of people are still seen as bodies instead of brains?